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Modeling Service-Oriented Solutions
White Papers The combination of the IBM Rational Unified Process Update for Service Oriented Architecture (RUP Update for SOA) and the Rational Software Architect implementation of the UML Profile for Software Services provides both a modeling approach as well...
[May 9, 2008, 1:02]
Aurora Health Care Sees a Bright New Dawn With a Service Oriented Architecture on IBM System z
White Papers The organization wanted to present data from around 1,000 systems in an accessible manner; drive greater internal process efficiency and improve the patient experience; simplify and accelerate the delivery of management information; provide self...
[March 15, 2007, 0:00]
Open source service takes off
News The rapid growth of SourceForge.net during its first year of service demonstrates the growing popularity of the open source development model across a wide range of platforms, as well as the popularity of the SourceForge toolset," said Hall in a...
[January 22, 2001, 13:31]
Introducing the VMware vCenter Product Family: Evolving Toward a Service-Centric Management Model
White Papers And managing IT as a service is a critical ingredient to the success with this infrastructure. The presenter of this webcast will help to evolve toward a service-centric management model and reduce the cost and complexity of managing IT...
[November 30, 2009, 23:00]
Building an Enterprise Service Bus Using WebSphere ESB, Part 4: Connecting WebSphere ESB and WebSphere MQ
White Papers After having covered two of the most used protocols that WebSphere Enterprise Service Bus (ESB) supports for connectivity - namely JMS and Web services (SOAP/HTTP) - the paper will now move on and add one more protocol to the mix that is commonly...
[May 9, 2008, 1:02]
National Bank of Dubai Optimizes Sales by Increasing Customer Support Through Service Innovation
White Papers The National Bank of Dubai, one of the leading financial institutions in the United Arab Emirates (UAE), has a strong reputation for service and customer satisfaction. The bank wanted to optimize call center efficiency and provide a one-stop...
[December 23, 2006, 0:00]
Demon forks out 'read anywhere' e-mail service
News The service is now included as part of Demon's £10 per month Standard Dial-Up (SDU) account package. Features include the ability to screen mail without reading it and keep mirror copies of mail on the server
[February 5, 1997, 15:44]
NAK Prepares for the Future With Service-Oriented Architecture
White Papers NAK implemented a service-oriented architecture based on Oracle 10g technology, making it easier to make changes as well as establish connections with other parties and applications and used Oracle BPEL to streamline processes and make information...
[December 23, 2006, 0:00]
TeleSpectrum Improves IT Service Management Efficiencies With BMC Remedy Solutions
White Papers The company chose the BMC Remedy IT Service Management Suite for its out-of-the-box functionality and easy adaptability. Having outgrown its existing help desk, TeleSpectrum was looking for a more robust, easier-to-use solution that would automate...
[January 19, 2007, 0:00]
Nefit Buderus B.V. Improves Sales Productivity and Service Effectiveness
White Papers Since implementing the Siebel solution, Nefit has been able to significantly improve customer service, increase productivity, and identify new cross-selling opportunities. Nefit Buderus B.V.the leading Dutch condensing boiler manufacturer, needed a...
[December 23, 2006, 0:00]
Seamless Technologies, a BSM Certified BMC Partner, Utilizes BMC BSM Solutions to Help a Major Financial Customer Improve Service Monitoring and Ensure Availability
White Papers When a leading provider of trading technology solutions to the foreign exchange trading community sought a new management platform to enable a new level of capabilities and reduced cost required for the next generation of service providing, it...
[January 19, 2007, 0:00]
Managed Ethernet VPN Service: A Perfect Fit for Alcatel in North America
White Papers With Ethernet as the access, they support the convergence of existing services by providing multiple classes of service to ensure the appropriate performance for applications that are critical to the enterprise.
[April 20, 2006, 1:01]
Migrating to a Service-Oriented Architecture: Know the Benefits, Consider the Risks, Plan for Success
White Papers These services can simply communicate with each other through simple data passing, or a service could combine two or more services to do something new. Migrating from a systems-based architecture to an SOA means that the architecture consists of...
[May 9, 2008, 1:02]
An Overview of Service-Oriented Architecture, Web Services and Grid Computing
White Papers Web services and a service-oriented style of architecture are widely seen as the basis for a new generation of distributed applications and system management tools. It also shows how the careful development of key standards is increasing the appeal...
[March 3, 2006, 0:01]
The Business Case for Desktop Authority Password Self-Service
White Papers Obviously, the ROI for implementing a self-service password reset solution is significant. Simply enabling end-user self service can dramatically reduce costs and increase efficiency. In addition, using Desktop Authority Password Self-Service can...
[November 30, 2009, 23:00]
On-Demand Webinar Replay: "5 Steps for Cutting BlackBerry Support Costs (While Improving Service) in 2009"
White Papers And without sacrificing the service quality and productivity the mobile users have come to expect? The presenter of this webcast gives 5 steps that one can immediately put into action to cut BlackBerry support costs while improving service.
[November 30, 2009, 23:00]
IT Services Management Service Brief: ITSM Assessment
White Papers A primary focus of IT Service Management (ITSM) is the application of IT best practices (founded in ITIL) to enable IT to be a more effective service provider across the enterprise to satisfy the organization's business requirements.
[April 19, 2006, 1:01]
Building an Enterprise Service Bus Using WebSphere ESB, Part 3: Adding Web Services and Promoting Properties
White Papers The paper mapped this into a "One-way" operation of a service (meaning the operation has a request, but no response), and the paper gave it JMS bindings. Next, the paper covers a synchronous interaction between service requester and provider...
[May 9, 2008, 1:02]
Free Google email service to launch 'in weeks'
Talkback As i find Google very informative and has excellent service. Please give me an invatation to open a free Google email.
[May 22, 2006, 20:25]
Getting Started With WebSphere Enterprise Service Bus and WebSphere Integration Developer
White Papers This paper introduces developers to the IBM WebSphere Enterprise Service Bus server and its accompanying tooling, WebSphere Integration Developer. This paper describes how to: develop a mediation flow providing a basic Web service; develop an...
[May 9, 2008, 1:02]
