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News Burst: UUNET suffers major service outage
News It's not a complete outage, more an occasional, intermittent interrupt in services, but we regret it obviously and will do our best to fix things. Woods said he could not give any idea of a time for a fix to the outage at this stage.
[October 7, 1999, 10:41]
Egg investigates service outage
News UK Internet bank Egg has been unable to offer an online banking service to its customers since the beginning of the week, having suffered problems with its back-end infrastructure. We have a phone service, so none of our customers are disadvantaged.
[January 25, 2001, 8:40]
Web Design Firm Eliminates Spam and Sustains E-Mail Service During Internet Outage
White Papers These services helped the firm virtually eliminate spam and viruses, slow inbox growth, restore the credibility of e-mail messages, and continue normal operations during a three-day Internet outage. Storm ID relies heavily on e-mail to support its...
[January 9, 2009, 0:00]
How big was Orange's outage?
Blog We're getting some conflicting reports here about a service outage that affected Orange customers on Wednesday evening. On the one hand, we have Modaco talking about a 4-hour-plus outage cutting off 1.5m customers.
[September 7, 2007, 9:51]
BlackBerry outage: Was it inevitable?
News RIM's massive BlackBerry email outage this week highlights how vulnerable the company's network has become as it tries to keep up with demand for its popular service. While it's not known for sure what caused RIM's outage, it's not difficult to see...
[April 19, 2007, 10:35]
MSN outages let IM foes in
News Even though Microsoft has claimed victory in restoring its MSN Messenger service, some problems linger -- including the opportunity the outage provided for the company's competitors. But regardless of the service's status, Microsoft could be...
[July 11, 2001, 8:48]
MSN Messenger outage enters sixth day
News The MSN Messenger outage spilled over into a sixth day on Sunday, with many users of the free service complaining of inaccessible accounts, despite Microsoft's claims most had been restored. Technology Business Research analyst Lindy Lesperance...
[July 9, 2001, 10:57]
An IVR Platform for Top-Notch Customer Service That's Time and Modey Efficient
White Papers And in order to better and more consistently provide that quality service, Westar has employed the Nortel Networks Media Processing Server 500 (MPS 500) for its 1-800-LIGHT-KS outage-reporting service.
[October 11, 2005, 0:00]
BT gets a blasting over Fasthosts outage
News A 36-hour outage at UK Internet service provider Fasthosts.co.uk has left many customers angry and planning to transfer their business to other hosting companies, even though the ISP blames BT for the problems.
[May 31, 2001, 14:51]
Spam causes Virgin email outage
News The outage was probably caused by an attack on Tucows's OpenSRS email service, according to Virgin Media. Noss expressed "deep sorrow" to Virgin Media for the outage on Tucows's Cluster A OpenSRS email service.
[October 13, 2008, 14:07]
Hotmail users out in the cold again
News Although few Hotmail users were outwardly irate at the lack of service, the outage is likely to be a disservice to customer relations. Ironically, a Microsoft spokesman could not confirm whether Wednesday's outage that blocked access to many of the...
[January 25, 2001, 14:56]
Internet outage: Tough luck!
News Jonathan Robinson, managing director of UK ISP NetBenefit, says customers have no recourse for the outage and no guarantees of service from ISPs. According to Teleglobe, which was responsible for the outage, the re-routing was not possible due to...
[February 24, 1999, 10:40]
Server problems beleaguer Hotmail users
News Microsoft is grappling with a Hotmail outage that's keeping some users of the email service from using their accounts. A faulty server is apparently the root of the problem, according to a Microsoft customer service representative who confirmed the...
[February 24, 2005, 8:40]
Messenger woes cast cloud over Hailstorm
News A partial outage of Microsoft's MSN Messenger service, now in its eighth day, is casting a shadow over a wide-ranging services strategy that Microsoft hopes will be its future. For Microsoft, the outage is a black eye as it puts more emphasis on...
[July 10, 2001, 9:42]
Lightning takes down Amazon cloud
News Online book seller and cloud-computing provider Amazon.com has blamed the latest outage to hit its Elastic Compute Cloud service on a lightning strike at one of its datacentres. In January this year, software-as-a-service (SaaS) pioneer Salesforce...
[June 11, 2009, 16:31]
Sidekick outages spark flurry of lawsuits
News The suits come amid a massive outage of the service that powers the Sidekick, which has hampered data service since early this month and left many users without access to their calendars, address books and other information.
[October 15, 2009, 9:24]
Yahoo! glitch trips up e-mail
News An outage on the group e-mail service affects a broad audience. The outage, noted in a message on the Yahoo! Osako said the outage is unrelated to the combination of the services. Members of Yahoo's free e-mail list service are without a clubhouse.
[March 5, 2002, 10:06]
Salesforce.com hits back at the critics
News These problems hit the headlines just before last Christmas when Salesforce faced its biggest outage to date. Users in the UK and the rest of Europe escaped last December's outage, according to Salesforce, but it riled a voluble section of the
[March 3, 2006, 9:35]
BlackBerry Outage - You Say System Upgrade, I Say Achilles Heel…
Blog This outage is nothing to sweep under the rug as the technology savvy consumer (from the CIO to the entry level user) is already beginning to question the integrity of the BlackBerry service. BlackBerry Outage - You Say System Upgrade, I Say...
[February 14, 2008, 16:18]
Skype outage bug fixed
News According to a statement released by Skype on Monday, the outage — which affected the majority of Skype's user base — came about on Thursday with "a massive restart of our users' computers across the globe within a very short timeframe".
[August 20, 2007, 12:22]
