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RealNetworks adds interactive video to voice calls
News The service, which mobile operators will subscribe to and offer to their subscribers, will be available to customers already subscribing to an operator's video-telephony service. Video telephony is a service that's been envisioned almost since the...
[September 11, 2008, 10:58]
Avaya Case Study: Lieff, Cabraser, Heimann & Bernstein, LLC
White Papers The needs of the practice required seamless integration across locations, with the cost savings and enhancements available with IP telephony. The firm looked at its options and chose an Avaya IP Telephony Solution powered by Avaya Communication...
[April 25, 2007, 1:00]
Take on Skype for £250
Blog They provide the API, administration system and the wholesale telephony itself. You rebrand it and resell the telephony to your customers as your own VoIP network - you can even use the client for marketing purposes.
[March 23, 2007, 8:37]
KPMG issues stark warning over VoIP
News Although there is extensive information available from numerous sources regarding the benefits of VoIP and IP Telephony, there is a "distinct absence of information detailing the risks and associated risk management practices," KPMG said.
[October 28, 2004, 11:19]
Capgemini wins Met Police tech deal
News All crime reporting, analysis and records storage software will also be covered by the contract, as will all telephony and mobile devices. BT will manage the Met wide and local area networks, fixed line and mobile telephony.
[December 8, 2005, 15:30]
Avaya Case Study: Banco BISA
White Papers BB also needed an IP telephony based solution that would be interoperable with its existing systems and infrastructure. BB chose to implement a solution that includes Avaya Communication Manager running on an Avaya DEFINITY Server with Avaya...
[April 12, 2007, 1:00]
Call Center: The "Killer App" for VoIP
White Papers The viewers will learn: what benefits one should expect from today's IP based telephony, the alternative approaches to IP based telephony and their pros and cons, how to make the business case for IP based systems, and where the major...
[July 20, 2006, 0:00]
Avaya Case Study: Vitro
White Papers As a solution Vitro installed an Avaya IP Telephony solution that unified communications into a single network for both voice and data. This new IP telephony solution enables employees at all Vitro locations throughout Mexico to easily contact each...
[May 8, 2007, 1:00]
Enterprise Video Conferencing: Ready for Prime Time
White Papers The migration to converged IP networks and the spread of IP Telephony has provided a receptive platform infrastructure that can enable video to become a fully integrated element within the telephony environment.
[July 9, 2009, 3:07]
UK communications market profiled
News Internet telephony is also booming. Internet telephony is ready to hit the big time in the UK, thanks to a surge in broadband uptake and the introduction of devices that don't require a PC Ofcom’s annual report into the UK’s communications market...
[August 11, 2006, 16:35]
HP ProCurve Networking Secures Wireless Technology at Major Local College
White Papers Any solution had to be highly reliable, secure and scalable to support Voice over Internet Protocol (VoIP) telephony in their older blocks and offer good value-for-money. ProCurve demonstrated an Adaptive Edge solution that would allow the college...
[June 12, 2009, 1:20]
Avaya Case Study: Savills
White Papers The company was faced with the choice of simply replacing the existing switch with a like-for-like TDM switch, installing an IP telephony network or creating a hybrid solution. For Savills, a full, scaleable IP telephony solution - including such...
[June 11, 2008, 1:01]
Handspring Treo 180 review
Reviews On the telephony side, there is a ringer switch that toggles between silent vibrate and ring mode on the top of the device. The Treo 180 is well equipped with telephony applications -- SMS messaging, WAP, Web and i-Mode browsing, call log and email...
[January 27, 2002, 23:00]
VoIP cost savings main draw for UK business
News Improving customer service and encouraging flexible working, cross-company communication and teleworking were the next most popular reasons to use IP telephony. Overall 60 percent of businesses achieved half to all of the benefits they hoped for...
[March 9, 2007, 9:18]
IBM has your IP phone number
News The deal marks IBM's first move into the corporate market for so-called IP telephony, where Electronic Data Systems, Hewlett-Packard and other companies have already staked their claims. Bogen said IBM can use its nearly 20 percent share of the...
[December 12, 2002, 7:01]
Lacey's Paper Round
News Network companines get mobile telephony in their sites - Financial Times The newer upstarts are creating what amounts to an entirely new business: fibre optics not copper, the Internet not normal telephony, dealing with customers not regulators".
[August 3, 1998, 9:12]
Outstanding Care From the First Contact
White Papers Since these customers were spread out across the globe, it needed a telephony solution that could deliver excellence to the mall. As a solution converged Avaya IP Telephony solution was installed by IP Integration.
[April 27, 2007, 1:00]
Security fears delaying IP networks
News Security] is something CIOs think about along with their IP telephony decision - many of our customers say it's why they don't deploy IP influence," he added. It is why we have chosen to deliver our IP telephony solution on Linux rather than on...
[May 4, 2005, 16:35]
How Cisco IT Migrated to Centralized Call Processing
White Papers This Centralized Call Processing (CCP) extends CallManager capabilities to remote field offices without the loss of IP telephony features. In the event of a failed WAN link, Cisco Survivable Remote Site Telephony (SRST) allows remote office workers...
[March 5, 2008, 0:02]
A Contact Center Solution From Avaya Keeps Power Customers in Touch, in Spite of Hurricane Katrina
White Papers They also wanted to provide more-detailed contact center performance reporting and prepare to supplement voice with e-mail, Web and chat channels for customer contact, while integrating IP telephony with legacy systems.
[April 18, 2007, 1:00]
