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The Gap Between Needing and Doing
White Papers It is never too late to start workforce planning. Whatever method used, it must be useable by everyone involved in the process; no one should have to become a workforce planning expert in order to assist in the process.
[September 12, 2009, 1:22]
BT brings call-centre jobs from India back to UK
News BT is cutting its call-centre workforce in India by 4,000 and bringing some of the work back to the UK, the telco confirmed on Thursday. The workforce reduction will be complete by next year, he added, attributing the cuts to "improved customer...
[July 17, 2009, 8:30]
Women in IT: Problems and solutions
News Within an overall workforce comprising over 50 percent women, only 20 percent of the IT workforce is female, and an even smaller portion of CIOs is female. What Is IT losing when women leave the IT workforce?
[June 22, 2005, 16:00]
IT suppliers must commit to staff training
News IT suppliers will have to commit to boosting the tech skills of their workforce if they want to win government contracts under plans unveiled on Thursday. Speaking at a government and IT industry summit, skills secretary John Denham said there is a...
[May 26, 2009, 8:55]
Internet not yet central to UK business
News More than half of the European workforce has to share a Internet-connected PC to get online, indicating that the Net is yet to become a central business tool. There will always be a certain number of the workforce who will never need a PC, let...
[September 11, 2001, 12:39]
Ball State University Trains and Certifies High School Special Education Students in Basic Computing Skills
White Papers When WorkOne, a job placement service in Fishers, Indiana, found itself with excess grant funds from the Workforce Investment Act, they approached the Ball State University Outreach Services Site, an extension office of Ball State University, for...
[June 14, 2006, 0:00]
BT to slash a further 15,000 jobs
News BT is to cut 15,000 jobs, or about 10 percent of its workforce, over the next year, after reporting huge losses in its Global Services unit. The previous cuts had reduced BT's workforce to about 147,000, BT said.
[May 14, 2009, 15:11]
Improving the Productivity of Virtual Employees: How GoToMeeting Corporate helps you manage a remote team
White Papers By 2011, IDC expects mobile workers to make up 73 percent of the total U.S.workforce. Remote workers and a mobile workforce have become the rule, not the exception. Whether mobile employees are out in the field or at home, sitting in a satellite...
[April 8, 2009, 15:41]
Managing a Mobile Enterprise: Optimize Your Mobility Investment
White Papers The use of mobile devices is growing exponentially as companies look for ways to support a workforce that requires easy, remote, and wireless access to the Internet, e-mail, and other applications in their personal lives and within the workplace.
[November 17, 2006, 17:07]
Sun to shed up to 6,000 jobs
News The workforce reduction is intended to create cost savings of $700m to $800m (£471m to £539m) annually, Sun said in a statement, but these are only predicted to come into effect in the third quarter of Sun's 2009 fiscal year, between January and...
[November 14, 2008, 15:35]
EMC announces 2,400 job losses
News Storage giant EMC on Wednesday announced plans to cut 2,400 positions from its workforce, despite expectations of posting record fourth-quarter revenues. The job cuts will represent seven percent of the company's workforce, as part of a...
[January 8, 2009, 7:31]
IBM System X3650 and XSeries 346: A Comparison of Power and Capacity Utilization Running Microsoft Windows Terminal Services
White Papers Businesses are seeing an increase in the number of remote workers every year, and the advantages of a remote workforce - reduced facility costs, centralized software and systems management, troubleshooting and support, and increased business...
[April 26, 2007, 1:00]
A Guide to Buying Inbound Call Center Technology
White Papers The varieties of choice available make buying Automatic Call Distributors (ACD) and workforce management technology a challenging task. Thinking about key requirements for ACDs and workforce management can help managers narrow their choices.
[March 25, 2008, 8:41]
NICE Systems Case Study: Retail Company, Financial Services Division
White Papers Some companies look at workforce management solely as a solution for inbound call centers, without taking the next step and applying those same best practices to outbound operations. The financial services division of this retail company has...
[July 11, 2006, 0:00]
HP to shed 24,600 jobs
News Technology giant HP said on Monday that it would cut around 24,600 jobs, or 7.5 percent of its total workforce following its $13.9bn (£7.7bn) acquisition of Texan IT services firm EDS. However, HP said it also expects to replace roughly half of the...
[September 16, 2008, 8:22]
AMD cuts 500 jobs
News AMD announced on Wednesday that it had laid off 500 employees, or about three percent of its workforce, in an effort to reduce expenses. AMD announced in April that it would cut 10 percent of its workforce, or about 1,650 jobs.
[November 6, 2008, 8:20]
Hundreds of Nokia jobs under threat
News The jobs of around 600 Nokia employees are at risk, as the Finnish phone manufacturer begins making changes to its workforce in the wake of disappointing profits. The company is also planning "workforce adjustments" in its global process operations...
[November 4, 2008, 11:29]
Leveraging RFID to Optimize Field Service Operations
White Papers Service providers face significant challenges meeting or exceeding service levels due to lost / unserviceable equipment and unmonitored field workforce execution. To alleviate these challenges, SkyeTek offers MetaFi as a turn-key, RFID-based...
[November 27, 2009, 23:00]
Thus adds mobility to fixed-line portfolio
News The portfolio includes workforce management, messaging and location-based services products. Thus's workforce mobilisation product portfolio will add value to businesses by providing an intelligent and dynamic way of assigning jobs to workers in...
[July 22, 2008, 13:03]
Knowledge Infusion: Trends in Human Capital Management: The Emerging Talent Management Imperative
White Papers Nowadays there is a progressive movement to transform the HR function and establish a Human Capital Management (HCM) environment that truly leverages the workforce as a competitive weapon. Talent management tops the list as a strategy for radically...
[January 17, 2008, 0:36]
