distance selling articles, videos, photos and opinions

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Online shoppers to get two-week right of return

...s original proposal. At the moment, British consumers have the right under Distance Selling Regulations to cancel an online purchase within a 'cooling-off' period... Read more

24 June, 2011 by David Meyer

Apple changes its UK terms of sale

...misdescribed goods". They are also now consistent with consumer rights under the Distance Selling Regulations, which apply to sales made over the web or via... Read more

27 November, 2009 by David Meyer

Online retailers rapped over unfair contracts

...the terms in their contracts: Micro Anvika said it would abide by distance-selling laws following a complaint by their local Trading Standards Department. It... Read more

13 June, 2003 by Matt Loney

The price is right? New guidance for e-tailers on price indications

...Act 1987 (CPA), is being updated to cover the Internet and other distance selling methods. The review also aims to address some "sharp practices", particularly... Read more

17 June, 2003 by Olswang

Scam websites: Target for new £4.3m cybercrime-fighting plan

But anti-computer fraud drive is "half-hearted" say Tories Read more

17 February, 2010 by Nick Heath

OFT cracks down on online electronics stores

...involved for legal reasons. "All sites selling online have to comply with distance selling, economics and consumer protection regulations," said the spokesperson. "Both the OFT... Read more

11 September, 2009 by Tom Espiner

Online shopping still causes security fears

...are not always aware of their rights under laws such as the Distance Selling Regulations, it said. In its survey, the OFT found nearly a... Read more

20 June, 2007 by Natasha Lomas

OFT raps Dell's knuckles over contract terms

...the Unfair Terms in Consumer Contracts Regulations 1999 or The Consumer Protection (Distance Selling) Regulations 2000. This meant they were "unsuitable for use in consumer... Read more

7 July, 2006 by Tom Espiner

E-commerce special report: Know your laws

Part III: Numerous e-commerce laws have been enacted over the past years, and there are more to come. Here we explain which are the most important laws that any e-commerce operation must be aware of Read more

7 July, 2003 by Matt Loney

Crate expectations shattered online

...greater rights online than in the store. "You are covered under the Distance Selling Regulations. With the majority of goods you have a seven day... Read more

2 December, 2002 by Andrew Swinton

How the e-commerce directive affects your business

...to have launched another crackdown on sites which fail to comply with distance selling legislation, so businesses ignore the new measures at their peril. The... Read more

20 October, 2002 by Olswang

New e-commerce rules published

...saw progress towards the adoption of separate EU-wide rules on the distance selling of financial services. We reported on consultations by the Treasury and... Read more

6 June, 2002 by Olswang

Drastic sanctions announced for breach of the new e-Commerce rules

...online world and to extend even further the rights conferred by the Distance Selling Regulations under which the customer's option of walking away only... Read more

15 April, 2002 by Clive Gringras, John Enser and Sheila Punjabi

E-commerce sites open to legal attack

...any information on their policies for exchanging or refunding goods. Under the Distance Selling Regulations, which came into effect at the end of October, consumers... Read more

14 March, 2001 by Matthew Broersma

Trading Standards condemns Internet shopping

...offering anything revolutionary, it's just another way of shopping," said Hopkins. Distance selling regulations are to be implemented on 31 October that will set... Read more

12 October, 2000 by Wendy McAuliffe

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