Ten rules for a slick and sane helpdesk
Solving user problems while retaining your sanity requires a special blend of skills and attitudes, says Jack Wallen Read more
28 August, 2011 by Jack WallenZDNet is available in the following editions:
Solving user problems while retaining your sanity requires a special blend of skills and attitudes, says Jack Wallen Read more
28 August, 2011 by Jack Wallen
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It is useful for their lifes,and also this matters are important for networking students.
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Nice to see that Turing's idea of a general purpose computer doing once-hardware-powered tasks in software is now universal ;-) Mary
2 days ago by Simon Bisson and Mary Branscombe on Software with everythingseriously now. I've only bothered to read a small bit of the comments. do me and the rest of the world a favour. stop saying it does not work or...
2 days ago by Jason Burchell via Facebook on Music industry negotiating over 24-bit downloadsRead about it and weep, John Donahoe ... In addition to Visa’s V.me, there is now MasterCard’s PayPass digital wallet soon to arrive; another...
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Leslie Satenstein : Where have you ever seen Mozilla even mention this? Firefox is the most popular browser in the GNU/Linux OS, so I don't see...
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3 days ago by PatrickG on Windows 8 could speed multi-monitor uptakeMozilla has threatened to stop supporting Linux. I guess that UBUNTU is going with another browser. I indicated that if Mozilla stops supporting...
3 days ago by Leslie Satenstein via Facebook on Firefox rapid release improves Fedora LinuxMuch as I abhor Microsoft's licensing practices, this is almost certainly down to purchasing IT equipment via 3rd party consultants - you get the...
3 days ago by Andy Bolstridge via Facebook on 6 million wasted licences and £1,200 PCs: welcome to government IT
@openhgs Windows users have had multiple desktops since Linus started writing Linux. They just haven't shipped as standard because not enough...
3 days ago by Jack Schofield on Windows 8 could speed multi-monitor uptake @Phil at Cloud4 What, Microsoft gets £1,200 per PC and £1,622 per server? Gosh, I'm amazed....
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