rightnow technologies articles, videos, photos and opinions

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Oracle takes aim at Salesforce with RightNow buy

...Oracle plans to buy customer relationship management SaaS company RightNow Technologies, as it moves to broaden its suite of software-as-a... Read more

25 October, 2011 by Jack Clark
MoreDirect 1.1

MoreDirect 1.1

...exponentially more enjoyable. Customers like Cisco, TED, Adobe, UBM, Vogue, IDG Enterprises, RightNow Technologies, YPO, and HP are using HYVE Events to engage attendees like... Read more

7 February, 2012
Techonomy for iPad 1.0

Techonomy for iPad 1.0

...missionHP, Forbes, McKinsey, Citi Ventures, Kaplan University, salesforce.com, Hill & Knowlton, Haworth, RightNow Technologies, TIBCO, Qualcomm, QlikView, FedEx, and RSA. Lets have a spectacular conference... Read more

2 February, 2012
The Forrester Wave: CRM Suites For Large Organizations, Q2 2010

The Forrester Wave: CRM Suites For Large Organizations, Q2 2010

...the Leader category, such as CDC Software, Microsoft, Oracle CRM On Demand, RightNow Technologies, and salesforce.com are gaining ground with flexible, quick-to-implement... Read more

29 October, 2010

RightNow says no to SunGrid

...ideal candidate for Sun's Grid service. But the chief executive of RightNow Technologies isn't interested. RightNow runs its own CRM software on its... Read more

14 March, 2006 by Stephen Shankland

CRM helped BA survive strike action

...000 customers had their travel plans disrupted. CRM software from US company RightNow Technologies was instrumental in helping BA cope with an unprecedented number of... Read more

22 February, 2006 by Andrew Donoghue

Microsoft 'waited too long' to crash CRM party

...from moving to a "full" hosted model and instead going through partners. RightNow Technologies, another hosted CRM vendor, also attacked the basis of Microsoft's... Read more

7 December, 2005 by Colin Barker

RightNow looks to the enterprise for expansion

RightNow Technologies is looking to raise its profile in the market for enterprise... Read more

11 August, 2005 by Matt Hines

The selfish genes

...week by Rebecca Wettemann at the UK user conference of CRM provider RightNow Technologies. Wetterman, whose company specialises on helping companies realise return on investment... Read more

23 February, 2005 by Leader

Bribery tipped as key to CRM success

...them, according to a leading analyst. Speaking on Tuesday at CRM provider RightNow Technologies' annual UK user conference, Rebecca Wettemann, founding partner of analyst Nucleus... Read more

22 February, 2005 by Andrew Donoghue

RightNow discounts IPO price

RightNow Technologies began selling its shares to the public on Thursday for a... Read more

6 August, 2004 by Alorie Gilbert

Customer care - talk is good

...plenty of vendors to choose from. eGain Communications, Hipbone, Kana, InstantService, and RightNow Technologies all play in this market, as do stand-alone e-service... Read more

30 July, 2002 by Lynn Haber

CRM failing to satisfy UK customers

Despite the rise of CRM and the success of companies like Siebel, Salesforce.com and RightNow, most UK consumers are still unhappy with the service they receive Read more

19 April, 2006 by Colin Barker

RightNow tries to seduce Siebel users

The gloves are off in the fight between CRM vendors to secure uncertain Siebel users in the wake of its acquisition by database giant Oracle Read more

17 November, 2005 by Karen Gomm

RightNow hopes for premium travel

Thomascook.com turns down Salesforce.com and Siebel to go with RightNow for new customer-facing appications Read more

18 October, 2005 by Karen Gomm

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It is useful for their lifes,and also this matters are important for networking students.

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yeah! all we want free software

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Just gimme a map to the fridge. :D

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