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Ten things I hate about end users

Ten things I hate about end users

If you work in the business of IT, encounters with annoying end users are inevitable, but some of their foibles are definitely worse than others, says Jack Wallen Read more

7 July, 2011 by Jack Wallen

Microsoft Answers support site gets redesign

...of the Answers site, which gives users a place to seek unofficial tech support on Microsoft products and services. As part of the redesign, Microsoft... Read more

28 February, 2011 by Josh Lowensohn
AT&T <endeca_term>Tech Support</endeca_term> 360 Backup and Go 3.3.22

AT&T Tech Support 360 Backup and Go 3.3.22

Get Work Done From Almost Anywhere And On Your Schedule! AT&T Tech Support 360SM Backup and Go is an online data backup service for... Read more

14 April, 2012
Computer <endeca_term>Tech Support</endeca_term> Community 1.5.12

Computer Tech Support Community 1.5.12

TechSupportForum.com is the leading online community for computer and electronics tech support and troubleshooting. Our iPhone app allows you to access our forums... Read more

22 February, 2012
<endeca_term>Tech Support</endeca_term> Online 1.0

Tech Support Online 1.0

Tech Support Online was designed to provide end users and small businesses with... Read more

9 February, 2012
<endeca_term>Tech Support</endeca_term> 1.0

Tech Support 1.0

Hired on to help out at a computer tech support firm, your job is to solve incoming phone call problems by... Read more

11 December, 2011
<endeca_term>Tech Support</endeca_term> 24 Hours 1.0

Tech Support 24 Hours 1.0

Tech Support 24 Hours is a very handy app to help you to... Read more

15 September, 2011
Ask Dave Taylor: Help and <endeca_term>Tech Support</endeca_term> 1.2

Ask Dave Taylor: Help and Tech Support 1.2

...offers a completely new and useful experience on your iPhone: thousands of tech support questions -- and answers! -- in the palm of your hand.Not only... Read more

22 July, 2011
Ten reasons Linux is the best choice for kids

Ten reasons Linux is the best choice for kids

...day job is demanding, but it's often nothing compared with providing tech support for the family. That's where Linux comes in, says Jack... Read more

17 October, 2010 by Jack Wallen

Microsoft to set up 1,000 apprenticeships in London

...the next three years, the software maker will help train jobseekers in tech support for its products, as part of the London mayor's drive... Read more

7 February, 2011 by Jack Clark
Dell Inspiron Duo

Dell Inspiron Duo

With faster hardware, an unconventional conversion mechanism and a better battery, Dell's flip-screen Inspiron Duo could be a solid multimedia tablet/notebook combo. Read more

9 February, 2011 by Dan Ackerman
Is your IT job set to survive?

Is your IT job set to survive?

...shadow of their former selves. They've drastically reduced the number of tech support staff, or outsourced the helpdesk entirely. They have far fewer administrators... Read more

31 July, 2011 by Jason Hiner
CaptureWizPro 5.0

CaptureWizPro 5.0

...explaining a computer problem? Snap a screen shot and email it to tech support. Use screen captures to share brilliant ideas or just plain data... Read more

10 April, 2012
JumiFly - A fake fly turns into an addictive fun prank to play on the PC desktop / background 2.70

JumiFly - A fake fly turns into an addictive fun prank to play on the PC desktop / background 2.70

...from JumiTech.com* Start JumiFly on your iPhone and connect. Thats it.TECH SUPPORT * You can find answers to most common questions via our website... Read more

12 February, 2012
CrossLoop 2.82

CrossLoop 2.82

...your session history, as well as widgets to promote yourself as a tech support specialist Read more

19 January, 2012

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minzhu

Don't blame CEO, they want RIM win. RIM has strange culture and self distruct political environment. In RIM if a new hired person figure out...

3 minutes ago by minzhu on RIM CEO: Time to squash BlackBerry myths
Thomas Gellhaus

I've been very pleased with Mageia 2. My review went up on Sunday. My only issue is that my particular wireless printer hasn't been detected on...

2 hours ago by Thomas Gellhaus via Facebook on Scorecard - Linux Mint 13 and Mageia 2
knapper

That we have :-) Retailers don't buy stuff to lie around in warehouses, particularly with fast moving technology products. If they didn't think...

9 hours ago by knapper on Windows Phone, Android take bite out of BlackBerry
JohneKerr

I think that we have been here before, shipments are not equal to sales. Correct?

10 hours ago by JohneKerr on Windows Phone, Android take bite out of BlackBerry
Iain Sutherland

I received the notification of Mageia 2 being released on Saturday, was already running Mageia 1. After running the installation X came back up...

11 hours ago by Iain Sutherland via Facebook on Scorecard - Linux Mint 13 and Mageia 2
SoapyTablet

If ZTE have been selling below cost with the ZTE Blade / Orange San Francisco then given the current high street price of the Nokia Lumia 710, you...

15 hours ago by SoapyTablet on Huawei, ZTE face EU 'illegal state subsidies' probe
Burn-IT

Yes it is basically down to "nobody in control understands IT, is willing to admit it, or allow decisions to be delegated". Lets get someone in who...

15 hours ago by Burn-IT on 6 million wasted licences and £1,200 PCs: welcome to government IT
pjc158

So let me get this straight just because a consultant has oberved that mobile companies who get in trouble never recover, well we all might as well...

15 hours ago by pjc158 on RIM to lay off 2,000 on 1 June, says report
Jake Rayson

@191706> *their* own Mac Thank you for picking up the errant spelling :) @apexwm > Mac OS X for Intel machines is supposed to run in VirtualBox...

18 hours ago by Jake Rayson on xTreme Triple Booting: Linux, Mac & Windows
archerthom

I'm imagining Batman-style sonar imaging that will detect the cat and Lego bricks in the dark - I'm going to be disappointed aren't I?

18 hours ago by archerthom on Indoor navigation coming to a mobile near you soon
unlockworldwide

May I quote Horace Dediu, who runs the consultancy Asmyco who has repeatedly observed that mobile phone companies that fall into loss – even once...

19 hours ago by unlockworldwide on RIM to lay off 2,000 on 1 June, says report
NarayanaIyyappan

It is useful for their lifes,and also this matters are important for networking students.

22 hours ago by NarayanaIyyappan on IPv6 security: Plan now and quiz vendors
DarkDown

yeah! all we want free software

1 day ago by DarkDown on Stallman: Free software battling for hearts and minds
Jack Strain

Just gimme a map to the fridge. :D

2 days ago by Jack Strain via Facebook on Indoor navigation coming to a mobile near you soon
Sungwoo

do You know that? it can install 4G Ram. So i buy 4g and install It work! I can run call of duty 4,6,7 [Modern war... 1,2,3] Call of duty 1 was...

2 days ago by Sungwoo on Loose Ends - Upgrading the Aspire One 522
itsajob

2. Bad idea. Making up patch cables loses you your commission from the cable supplier. 3. If you tidy up, other people can understand where the...

2 days ago by itsajob on Ten IT jobs to save up for those rare lulls
Paul Smyth

Is this classic FUD? One thing I would definitely have notice is a Mozilla threat to stop supporting GNU/Linux.

3 days ago by Paul Smyth via Facebook on Firefox rapid release improves Fedora Linux
UnderINK

I agree with the previous commenter wholeheartedly. I couldn't say it better myself. This is very 'Big Brother'. And while I agree with protecting...

3 days ago by UnderINK on European e-identity plan to be unveiled this month
Simon Bisson and Mary Branscombe

Nice to see that Turing's idea of a general purpose computer doing once-hardware-powered tasks in software is now universal ;-) Mary

3 days ago by Simon Bisson and Mary Branscombe on Software with everything
Jason Burchell

seriously now. I've only bothered to read a small bit of the comments. do me and the rest of the world a favour. stop saying it does not work or...

3 days ago by Jason Burchell via Facebook on Music industry negotiating over 24-bit downloads