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TalkTalk comes off worst in Ofcom complaint stats

...customers should take it to one of the two dispute resolution services — Cisas or Ombudsman Services: Communications. Get the latest technology news and analysis, blogs... Read more

21 April, 2011 by David Meyer

Ofcom cracks whip over customer complaints

...did not know that they can use free Ofcom-backed resolution services — CISAS and Otelo — to try to solve their dispute, it said. "The majority... Read more

23 July, 2010 by Jack Clark

Ofcom reviews telecoms complaints procedures

...12 weeks before shifting that complaint to an ADR scheme such as Cisas or Otelo. As its research has shown that complaints are unlikely to... Read more

11 July, 2008 by David Meyer

Skype must 'rebuild trust' after number debacle

An analyst has warned of the difficulty Skype faces in rebuilding its business customer base after it withdrew thousands of SkypeIn numbers with just a month's notice Read more

26 November, 2007 by David Meyer

Confusion as Biscit withdraws from ISP association

...procedures. It also means that Biscit no longer has free membership of CISAS, which disgruntled customers can call upon if they have a dispute with... Read more

26 February, 2007 by David Meyer

Second Ofcom Bulldog investigation unlikely

...to those Bulldog complainants dissatisfied with the ISP's response are through CISAS, the Communications and Internet Services Adjudication Scheme, or Otelo, the Telecommunications Ombudsman... Read more

20 July, 2006 by David Meyer

Irate Bulldog user settles court case

...After attempting to get Bulldog to join in an arbitration process with CISAS, the Communications and Internet Services Adjudication Scheme, he eventually initiated court proceedings... Read more

13 March, 2006 by Tom Espiner

Bulldog will face court over service failures

...After attempting to get Bulldog to join in an arbitration process with CISAS, the Communications and Internet Services Adjudication Scheme, he eventually initiated court proceedings... Read more

16 February, 2006 by Graeme Wearden

Orange user loses battle over roaming bill

...mobile while abroad has lost his action to get his bill reduced. CISAS, the Communications and Internet Adjudication Scheme, has rejected an appeal from British... Read more

10 January, 2006 by Colin Barker

Orange user awaits judgement over roaming bill

...in full, as per his customer agreement. In response, Steare turned to CISAS, the Communications and Internet Adjudication Scheme, which is set up to resolve... Read more

20 December, 2005 by Colin Barker

Oftel approves ISP arbitration service

...service, which will be called the Communications and Internet Services Adjudication Scheme (CISAS), will launch on 9 December and help customers and ISPs work out... Read more

21 November, 2003 by Jo Best

Internet dispute resolution service gets go ahead

...service, which will be called the Communications and Internet Services Adjudication Scheme (CISAS), will launch on 9 December and help customers and ISPs work out... Read more

20 November, 2003 by Jo Best

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BrownieBoy

Well done to IDC for producing a report that says using XP is a waste of money. Only 11 years too late with it is all....

22 minutes ago by BrownieBoy on Using Windows XP is a waste of money, says IDC
Jack Schofield

@Burn-IT ...which doesn't mean it isn't true ;-) I'll be interested if you can find any properly-researched, independent data from any of the...

2 hours ago by Jack Schofield on Using Windows XP is a waste of money, says IDC
Burn-IT

As said, sponsored by Microsoft........

2 hours ago by Burn-IT on Using Windows XP is a waste of money, says IDC
mrbigdong

@620W, I mine 1 BTC/daily for cost of 1.7eur, they naysayers regurgitate the rubbish they read as usual

2 hours ago by mrbigdong on A minor Bitcoin miner injury?
Mike Denton

If the link to the next section existed that would be awesome.... Guess I have to ask uncle google where it is

6 hours ago by Mike Denton via Facebook on Security on the farm: Accounts and permissions
minzhu

Don't blame CEO, they want RIM win. RIM has strange culture and self distruct political environment. In RIM if a new hired person figure out...

8 hours ago by minzhu on RIM CEO: Time to squash BlackBerry myths
Thomas Gellhaus

I've been very pleased with Mageia 2. My review went up on Sunday. My only issue is that my particular wireless printer hasn't been detected on...

11 hours ago by Thomas Gellhaus via Facebook on Scorecard - Linux Mint 13 and Mageia 2
knapper

That we have :-) Retailers don't buy stuff to lie around in warehouses, particularly with fast moving technology products. If they didn't think...

17 hours ago by knapper on Windows Phone, Android take bite out of BlackBerry
JohneKerr

I think that we have been here before, shipments are not equal to sales. Correct?

18 hours ago by JohneKerr on Windows Phone, Android take bite out of BlackBerry
Iain Sutherland

I received the notification of Mageia 2 being released on Saturday, was already running Mageia 1. After running the installation X came back up...

19 hours ago by Iain Sutherland via Facebook on Scorecard - Linux Mint 13 and Mageia 2
SoapyTablet

If ZTE have been selling below cost with the ZTE Blade / Orange San Francisco then given the current high street price of the Nokia Lumia 710, you...

23 hours ago by SoapyTablet on Huawei, ZTE face EU 'illegal state subsidies' probe
Burn-IT

Yes it is basically down to "nobody in control understands IT, is willing to admit it, or allow decisions to be delegated". Lets get someone in who...

23 hours ago by Burn-IT on 6 million wasted licences and £1,200 PCs: welcome to government IT
pjc158

So let me get this straight just because a consultant has oberved that mobile companies who get in trouble never recover, well we all might as well...

24 hours ago by pjc158 on RIM to lay off 2,000 on 1 June, says report
Jake Rayson

@191706> *their* own Mac Thank you for picking up the errant spelling :) @apexwm > Mac OS X for Intel machines is supposed to run in VirtualBox...

1 day ago by Jake Rayson on xTreme Triple Booting: Linux, Mac & Windows
archerthom

I'm imagining Batman-style sonar imaging that will detect the cat and Lego bricks in the dark - I'm going to be disappointed aren't I?

1 day ago by archerthom on Indoor navigation coming to a mobile near you soon
unlockworldwide

May I quote Horace Dediu, who runs the consultancy Asmyco who has repeatedly observed that mobile phone companies that fall into loss – even once...

1 day ago by unlockworldwide on RIM to lay off 2,000 on 1 June, says report
NarayanaIyyappan

It is useful for their lifes,and also this matters are important for networking students.

1 day ago by NarayanaIyyappan on IPv6 security: Plan now and quiz vendors
DarkDown

yeah! all we want free software

1 day ago by DarkDown on Stallman: Free software battling for hearts and minds
Jack Strain

Just gimme a map to the fridge. :D

2 days ago by Jack Strain via Facebook on Indoor navigation coming to a mobile near you soon
Sungwoo

do You know that? it can install 4G Ram. So i buy 4g and install It work! I can run call of duty 4,6,7 [Modern war... 1,2,3] Call of duty 1 was...

2 days ago by Sungwoo on Loose Ends - Upgrading the Aspire One 522