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Story: BTopenworld, NTL top complaints charts

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Posted by: David Taylor (Tuesday 3 February 2004, 9:07 AM)

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My complaint is that BT fail to uphold their adverts when it comes to Broadband, I have a new house and because I have fibra optics connecting my telephone BT is unable to supply broadband, and their comments amount to tough.

So why install a product that is unable to support technology?

BTs attitude is far from good, they are not customer focused, just money and nothing else.

I have had to go to NTL who are prepared to lay a new line to my house to enable me to access broadband.

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