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Story: BTopenworld, NTL top complaints charts
Posted by: Don Cook (Monday 12 September 2005, 4:21 PM)
NTL. Lost broadband connection, rang NTL. After hanging on for ages spoke to a guy in India who asked me to check everything that I had already checked. Told me that an engineer would have to be booked,but could not get one to me until Monday between 8 and 12! ie. 5 days later!
Took Monday off work, No -one turned up, Rang up again and spoke to a guy in India, then a guy in Wales.
Everyone came out with NTL's favourite word "sorry". Would re-book for Wednesday. Asked to speak to a manager. "Will get one to call you back sir!" Guess what no-one called back.
Engineer came and problem was sorted on Wednesday. Only took 6 days! Super service!
Full Talkback thread
Story: BTopenworld, NTL top complaints charts
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My complaint is that BT fail to uphold their adver... David Taylor -
NTL are f****** USELESS!!!
Since joining with NTL... Natasha Page
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Can anyone out there advise me on this? I pa... Denice -
NTL, the very sound of it makes me furio... Anonymous -
oh dear have read all this stuff ab... Anonymous -
NTL? Don't make me laugh! In... iain c
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BT offered SDSL in my area fro... Anonymous
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Had ntl negineers fit TV, phone and broadband... Lee Howell
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NTL - can you believe this, have lost our telephon... Anonymous
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Last month our NTL phone bill got buried under som... Anonymous
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NTL is the worst organisation to join to.It was gr... Anonymous
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In March 2004. I applied to sign up for a NTL deal... Ciarian O'Loughlin
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Beware op NTL?
I moved home in july of last yearan... Anonymous
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I agree totally. NTL are a terrible organisa... Kay
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NTL. Lost broadband connection, rang NTL. After ha... Don Cook -
I can only say that BTOW must be shockingly bad to... Martin Goodrich
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I have a simple complaint about NTL broadband - it... Anonymous
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Receied a letter from NTL this morning stating tha... PaWs
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I s anyone else disgusted with NTL's E-mail servic... Anonymous
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told ntl in october about my mothers death,in dece... Anonymous
