Advertisement
Promo

Online business Toolkit

Story: BTopenworld, NTL top complaints charts

  • Previous comment

Posted by: Anonymous (Wednesday 28 September 2005, 3:11 PM)

  • Reply

oh dear have read all this stuff about NTL and is all horribly familiar. My son and I are still trying to cancel a line on a rented property the new tenants can use it if they chose to and we would be liable. customer services failed to note our request in August but did change billing address. 3 letters to customer services so far unanswered. I have cancelled direct debit but they continue to charge monthly and increased amount by £2. Rang today with only a 10 minute wait to find they have no note of cancellation request on our a/c. Have now tried e-mailing them - at least they responded automatically and therefore confirmed they have been told.
Really worried about the likely costs that we may incur and simply unable to resolve the issue as they cannot deal with your case!!

  • Previous comment

  • Reply to this comment
  • Return to story
  • Report this as offensive


Full Talkback thread

Sentry Posts Blog

Authentication risks all too human

Risks to successful online banking identification and authentication using smartcards involve a mixture of human and technological factors, according to the European Network and Information... More

Post a comment

Opera censors Chinese content

Opera has updated the Chinese version of its mobile browser to stop users accessing restricted content. Opera Mini was updated on Friday from an international to a Chinese version,... More

2 comments

Symantec website breached

Security company Symantec has said that one of its websites was successfully breached. Romanian security researcher 'Unu' posted details of the breach in a blog post on Monday. Unu... More

Post a comment

Google Chrome

Roundup: Full coverage of Google Chrome

The search giant has launched a beta of its own open-source browser, sending a clear challenge to Microsoft in the way it lets users work with applications More

Blog: Google Chrome has Microsoft's code inside, says MS manager

And furthermore, he says, that's a good thing... More

Blog: Google Chrome — nine things we've found since launch

Google must be very happy with the coverage Chrome has gathered. But it's not all good news... More


Skip Sub Navigation Links to CNET Brand Links

Help

Become part of the ZDNet community.

Newsletters