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Story: BTopenworld, NTL top complaints charts
Posted by: Anonymous (Wednesday 16 November 2005, 9:58 PM)
BT offered SDSL in my area from May of this year. SDSL is a beefed up ADSL with high speeds in both directions. The charge was £1,000 per month.
In June they installed it, but I explained after two weeks that it was no longer required, due to the client requiring it having gone bust. I sent all the equipment back and they confirmed that the line had never been used.
They insisted that I would need to pay £12,000 for a year's contract!! I explained that nobody told me I needed to sign up for a year--I checked the original emails and it says nothing about twelve months.
They won't back down so I'm reporting the whole matter to Ofcom--can you imagine the balls to rip someone off for that much loot? Their only expense was sending an engineer out for 30 minutes--a guy who made it clear he was also mightily teed off with BT as an employer.
Full Talkback thread
Story: BTopenworld, NTL top complaints charts
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My complaint is that BT fail to uphold their adver... David Taylor -
NTL are f****** USELESS!!!
Since joining with NTL... Natasha Page
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Can anyone out there advise me on this? I pa... Denice -
NTL, the very sound of it makes me furio... Anonymous -
oh dear have read all this stuff ab... Anonymous -
NTL? Don't make me laugh! In... iain c
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BT offered SDSL in my area fro... Anonymous -
Had ntl negineers fit TV, phone and broadband... Lee Howell
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NTL - can you believe this, have lost our telephon... Anonymous
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Last month our NTL phone bill got buried under som... Anonymous
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NTL is the worst organisation to join to.It was gr... Anonymous
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In March 2004. I applied to sign up for a NTL deal... Ciarian O'Loughlin
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Beware op NTL?
I moved home in july of last yearan... Anonymous
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I agree totally. NTL are a terrible organisa... Kay
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NTL. Lost broadband connection, rang NTL. After ha... Don Cook
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I can only say that BTOW must be shockingly bad to... Martin Goodrich
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I have a simple complaint about NTL broadband - it... Anonymous
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Receied a letter from NTL this morning stating tha... PaWs
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I s anyone else disgusted with NTL's E-mail servic... Anonymous
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told ntl in october about my mothers death,in dece... Anonymous
