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Story: EBay gets tough on online fraudsters

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I have contacted paypal and have been told my case was closed and refund issued. Now it says that they closed the case and no
refund will be issued.

The above item was removed from ebay as the seller was fraudulently selling ebook wholesale lists for £211.50 but listing them as actual mobile phones. They were even in the mobile phone category and not the
ebook section.

I have no idea why paypal refused my refund and I am not happy as I thought we were protected by them should anything like this happen.

Plus I am £211.50 out of pocket even though I have several emails from the seller promising me a refund should I leave him positive feedback. I use ebay frequently and am really disappointed as I have never had any
problems before.

I would appreciate if you could look into this for me and help me getting my money back.

Yours hopefully

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