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Story: India's call centre staff burn out

Posted by: John O. Swackhammer (Wednesday 13 August 2003, 3:59 AM)

"Assuming false identities and copying foreign accents take their toll on Indian call centre workers"

I am dissappointed that in this day and age, with unemployment rates creeping higher and higher, big companies like Citibank, GE and Chase would use outsourcing as opposed to hiring Americans.

"Because the bulk of calls originate from the US and Europe, staff often have to change their names from Indian ones to ones that Westerners can relate to, as well as adapt speech patterns through voice coaching"

Business Coaching:
http://jobsearch.monster.com/getjob.asp?JobID=18788299&AVSDM=2003%2D08%2D12+11%3A49%3A00&CCD=my%2Emonster%2Ecom&JSD=jobsearch%2Emonster%2Ecom&HD=company%2Emonster%2Ecom&Logo=1

This kind of lying is just absurd. I have challenged these callers many times. This practice only hinders the growth of our economy by taking away income from deserving Americans, which would definately turn around and spend their disposable income in America.

It is therefore un-American.

These companies threaten the well being of our nation, and any rationale supporting outsourcing to these countries is just selective reasoning designed to lull us back into our passive, out-of-sight-out-of-mind zombie-culture dreamland.

IT'S TIME TO STAND UP TO CONGLOMERATIONISM!!