Toolkit
Story: Glitch locks AOL users out of Microsoft sites
Posted by: Anonymous (Wednesday 3 September 2003, 4:22 PM)
Roadrunner in Central Florida claims this is a Microsoft problem, and is no longer doing anything to fix this problem according to a technical support guy that I waited nearly 3 hours to talk with. He says I should contact Microsoft and complain. Meanwhile, Microsoft websites, including Windows update, Microsoft software (e.g., MS Money) that depend on Passport, and the MSN portal are all non-functional and non-working for Roadrunner customers.
The Microsoft sites are all accessible from other ISPs, including even a slow-speed dial-up account I still have for when I travel. I am pricing DSL service to replace Roadrunner.
AOL's earnings from former Time Warner high-speed cable modem customers will no doubt falter if all the high-speed customers bolt for another high speed ISP who isn't blocking Internet access.
Full Talkback thread
Story: Glitch locks AOL users out of Microsoft sites
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Roadrunner in Central Florida claims this is a Mic... Anonymous -
The problem should be fixed by Tuesday evening? W... Belinda Webb -
roadrunner in florida!, im on dial up in England a... Anonymous
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I was unaware that I use aol roadrunner service...... dave mongoose
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Well i am reassured it is an AOL conflicting probl...
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I think AOL has fixed the problem. Neither msn nor... Bilal
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Does anyone know what AOL are doing about this ? T... Paul Townsend
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I've had the same problem from dial up AOL from Ca... David Wollrich
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What a mess, spent hours trying to sort out my sys... john lomax
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This is ridiculous!!! It's Friday eveining and you... CY
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I am not an AOL user. Im on Telewest Broadban... Chris
