Toolkit

Story: Dell Axim mis-pricing sparks customer furore

• 
• 

I was one of the customers who ordered the product. I ordered one at 1:30am on Monday and then another at 2:00am for my dad. I recived acknowledgments for both but never recieved confirmations or any other correspondence from Dell until just this morning, even though I was told I would get a confirmation with one business day. To add to the frustration, all Dell sent to me was a cheap copy-and-paste email message that my order had been cancelled. This is not the first time Dell has had these types of errors and many consumers, including myself, are getting fed up with their business practices.

• 
• 

• 
• 
• 

Full Talkback thread