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Story: Dell Axim mis-pricing sparks customer furore

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Posted by: Matthew Hupp (Wednesday 26 November 2003, 8:15 PM)

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I am also a customer that was involved with this "mis-pricing." I ordered this product at about 8:30am that following morning that it was posted and immediately received a order confirmation. I have purchased several computers through Dell and being a valued customer, one would think that a business would honor you in some way. Although this was a mistake, it was advertised for a extended period of time and Dell has had mistakes in the past that they should have learned from. This is a good example of poor customer service and advertising.

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