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Story: AOL quietly shifts staffing to India
Posted by: Anonymous (Saturday 3 January 2004, 4:22 AM)
AOL has been using India for its telephone
tech help for the past year. I finally got one
of the people to state where they were
located through some crafty questions about
the time. I realized this was most likely
because I have only heard one American
voice in the past year.
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