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Story: Amazon.com implicated in CD-import row

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Companies in this country do not complain when they sell their products abroad - so why should they complain when other countries do the same here?

When all's said and done in this 'free enterprise' system that we supposedly have, the consumer deserves to get the cheapest product he can get - if this means importing the goods from abroad, then so be it - the consumed has been 'ripped-off' for long enough!

But - and its a big BUT - this should not detract from the service supplied when a purchase is made resulting in the goods being imported.

Delivery times should be clearly stated and adhered to, with the option to cancel if this is not met.
Prime examples are DVDPlus and CD-WOW:
DVDPlus state delivery dates, and have kept to them with EVERY order I have placed with them;
CD-WOW on the other hand did not advertise that they were sourced from outside the UK, but do state delivery dates when orders are placed - so far NONE of mine have ever arrived by the stated date.

So, basically, it is the cost and service to the customer that matter, and these are of paramount importance.

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