Advertisement
Promo

Mobile working Toolkit in association with http://marketing.ianywhere.com/forms/EMEA09SUPSybaseMobilityLeadership-IDC

Story: Sony Ericsson advises users to turn off Bluetooth

  • Previous comment

Posted by: Jim Davies (Thursday 12 February 2004, 9:38 AM)

  • Reply

So I'm sold a phone because it had Bluetooth - now I'm advised to switch Bluetooth off. When I ask Sony Ericsson customer services what to do - it turns out I have a choice of 3 places in London to take the phone to (with my receipt) to get the upgrade. It can't be downloaded - nor can exchange of the defective phone be made by courier or post. I'm visiting Wales this week - so adked if there was anywhere I could do it there - apparently there are no service centres in Wales! Sony Ericsson has produced a phone that is defective and not fit for purpose - yet seems to think that we the buyers should go (quite a distance) out of our way to sort it out. It is a very shabby example of "customer service".

  • Previous comment

  • Reply to this comment
  • Return to story
  • Report this as offensive


Full Talkback thread

Video icon

Video

On The Road Blog

Lenovo repurchases mobile phone arm

Lenovo has bought back the mobile phone arm that it sold to a private equity firm at the start of 2008, the company said on Friday. The manufacturer sold Lenovo Mobile to the Hony... More

Post a comment

Jabra Stone Bluetooth headset

I don’t get on very well with Bluetooth headsets. But it is not a prejudice against them. I don’t get on well with those flat, saucer-like in-ear headphones either. My ears are just... More

Post a comment

Ion pleases the eye and kills off the...

The netbook has been a rapidly evolving beast. The idea was initially unveiled about four years ago by the OLPC initiative, who wanted to bring out a cheap educational tool for the... More

1 comment


Skip Sub Navigation Links to CNET Brand Links

Help

Become part of the ZDNet community.

Newsletters