Advertisement
Promo

Mobile working Toolkit in association with http://marketing.ianywhere.com/forms/EMEA09SUPSybaseMobilityLeadership-IDC

Story: Sony Ericsson advises users to turn off Bluetooth

  • Previous comment

Posted by: Jim Davies (Thursday 12 February 2004, 9:38 AM)

  • Reply

So I'm sold a phone because it had Bluetooth - now I'm advised to switch Bluetooth off. When I ask Sony Ericsson customer services what to do - it turns out I have a choice of 3 places in London to take the phone to (with my receipt) to get the upgrade. It can't be downloaded - nor can exchange of the defective phone be made by courier or post. I'm visiting Wales this week - so adked if there was anywhere I could do it there - apparently there are no service centres in Wales! Sony Ericsson has produced a phone that is defective and not fit for purpose - yet seems to think that we the buyers should go (quite a distance) out of our way to sort it out. It is a very shabby example of "customer service".

  • Previous comment

  • Reply to this comment
  • Return to story
  • Report this as offensive


Full Talkback thread

Video icon

Video

On The Road Blog

This Crap Site

How utterly stupid - I am ranked #40 in the top 100 - as a member of this site..... I mean HOW utterly stupid.... I have done sweet FA, I have only rejoined this site after a 3 or... More

Post a comment

Microsoft Security Update: November Pa...

Apologies for this late update to our core Patch Tuesday update. Here is a summary of the update .... The November Patch Tuesday update from Microsoft follows the largest patch and... More

Post a comment

Mobile apps to get pushy, have presenc...

Most of the time, computers sit there waiting for you to ask them to do something. Phones tell you when they have something you care about. Most smartphones are more like a computer... More

Post a comment


Skip Sub Navigation Links to CNET Brand Links

Help

Become part of the ZDNet community.

Newsletters