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Story: HP sets up Indian call centre

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Posted by: Anonymous (Friday 26 March 2004, 8:46 PM)

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I have just spent over 30 minutes trying to reach the correct HP supoprt department for a Pavillion desktop - and failed after having had my details taken and been misdirected four times. And this is for a one year old system with an existing case number and a three year HP extended warranty.

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