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Story: Dell dips in support ratings
Posted by: Anonymous (Friday 3 March 2006, 1:53 AM)
I bought three computers from Dell Two of the three have had problems. The hard drives crashed in the first two months and one of the computers which is my personal one went on to have more. With the replacement of the motherboard, CD drive and one more hard drive till finally Dell agreed to send a replacement. The Computer they sent was different and of lesser value (a lot) and out of the box this computer has a bad CPU, RAM, and Motherboard. They will not help me until the other gets back to them and as far as it being of less value, Denny a customer Service manager was quoted saying "well if that is what Tech support sent to you that is just how it is going to be" So I sit here today with two computers that do not work and they have all my money and well so much for resolve. I am just glad they broke a law here in Minnesota maybe the Attorney General will help me, Dell sure hasn't
Full Talkback thread
Story: Dell dips in support ratings
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So why is there no article titled, "Apple leads th... Lantz Newberry -
So why is there no article titled, "Apple leads th... Lantz Newberry
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Why seperate Apple as if it does not count?
Just b... Anonymous
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Last year I had a big problem with Dell support an... Anonymous
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I am a Dell warrenty service engineer. My company... Anonymous
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I must have been unlucky because I have always fou... Anonymous
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I made the mistake of purchasing a non-Dell p... Richard -
On Saturday night, March 6, 2004 I ordered a Dell... Anonymous
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"India = Very poor service, ignorent, cant speak r... Mukundan
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If Dell can't help they'll get someone else t... Alex H
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I bought 2 Dells both of which had to go... Richard Frost -
Dell NON-service! HOW COME IT TAKES A MONTH to ge... Anonymous
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I bought a Dell only to have a HD / motherboa... Anonymous
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Dell keeps boasting about its "award win... Tom Williams -
I agree totally.
I spoke to three d... Sid Thomas
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I am furious with Dell(!), I am so total... Anonymous
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I ordered a Dell laptop over a month ago and... C DESSON
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The title of your article, "Dell dips in support r... Dell user no more
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A year ago in September we ordered two computers,... Anonymous
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Its real bad when you ask people what they do for... Anonymous
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DELL SUCKS
I had a Dell laptop that crashed and b... Elkin Ordenana
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I bought three computers from Dell Two of the thre... Anonymous -
Do not buy a Dell.
Their warranty backup service... Anonymous
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