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Story: Dell dips in support ratings
Posted by: C DESSON (Monday 29 May 2006, 2:59 PM)
I ordered a Dell laptop over a month ago and it has still not arrived. I have contacted them by email (3 times), by phone (7 times), I've contacted Walsh Western, the delivery company (3 times), Dell's Head office in the Uk (twice) .... I and still no laptop. The money cleared my account several weeks ago and I am my flatmates and I are paying for a virgin broadband service that we cannot use. WHAT DOES IT TAKE? MORE CALLS ON PREMIUM RATE NUMBERS TO CALL CENTRES IN INDIA THAT TELL YOU IT WILL BE DELIVERED IN TWO DAYS (BLATANT LIE TO GET ME OFF THE PHONE!). I AM FURIOUS!!!! DO NOT BUY A DELL PRODUCT AS YOU WILL REGRET IT!
Full Talkback thread
Story: Dell dips in support ratings
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So why is there no article titled, "Apple leads th... Lantz Newberry -
So why is there no article titled, "Apple leads th... Lantz Newberry
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Why seperate Apple as if it does not count?
Just b... Anonymous
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Last year I had a big problem with Dell support an... Anonymous
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I am a Dell warrenty service engineer. My company... Anonymous
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I must have been unlucky because I have always fou... Anonymous
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I made the mistake of purchasing a non-Dell p... Richard -
On Saturday night, March 6, 2004 I ordered a Dell... Anonymous
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"India = Very poor service, ignorent, cant speak r... Mukundan
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If Dell can't help they'll get someone else t... Alex H
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I bought 2 Dells both of which had to go... Richard Frost -
Dell NON-service! HOW COME IT TAKES A MONTH to ge... Anonymous
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I bought a Dell only to have a HD / motherboa... Anonymous
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Dell keeps boasting about its "award win... Tom Williams -
I agree totally.
I spoke to three d... Sid Thomas
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I am furious with Dell(!), I am so total... Anonymous
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I ordered a Dell laptop over a month ago and... C DESSON -
The title of your article, "Dell dips in support r... Dell user no more
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A year ago in September we ordered two computers,... Anonymous
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Its real bad when you ask people what they do for... Anonymous
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DELL SUCKS
I had a Dell laptop that crashed and b... Elkin Ordenana
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I bought three computers from Dell Two of the thre... Anonymous
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Do not buy a Dell.
Their warranty backup service... Anonymous
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