Mobile devices Toolkit
Story: Dell's notebook delays infuriate customers
Posted by: Anonymous (Tuesday 30 March 2004, 1:18 AM)
I'm a US customer who ordered a Dell Inspiron 9100 on March 1, and have been waiting since then for information or status on the order. The only information I HAVE received from Dell was a prerecorded phone message on my original ship date (March 23) that I shouldn't expect my order to ship before April 19.
Dell has made the strategic decision to respond only to the media on these issues and bypass their customers. Only time will tell if this was the correct path to take.
Full Talkback thread
Story: Dell's notebook delays infuriate customers
-
Of course, for Dell, it's more important that they... jbelkin -
I'm a US customer who ordered a Dell Inspiron 9100... Anonymous -
I live in the UK and ordered a 9100 on the 2nd of... James
-
Exactly the same as James in London said, even dow... Anonymous
-
I ordered an Inspiron 9100 on 10/3, the spec comin... Anonymous
-
Dell is utterly a waste of anyone's consideration.... Jack Thompson
-
I ordered my 9100 laptop on March 15th, and the es... Oliver Whyte
