Mobile devices Toolkit
Story: Dell's notebook delays infuriate customers
Posted by: James (Tuesday 30 March 2004, 11:06 AM)
I live in the UK and ordered a 9100 on the 2nd of March. I asked about lead times, and was told there were none, but as soon as I gave my credit card details I was told there was a "future order SKU", meaning it would take longer. The date given was the 16th. This has changed 4 or five times since, and yesterday my estimated delivery date went from 1st April to 6th of May! They keep telling us this is becaause of a huge demand, yet I know of no-one in the UK who has received one yet, and I ordered the day after they started accepting orders!
Full Talkback thread
Story: Dell's notebook delays infuriate customers
-
Of course, for Dell, it's more important that they... jbelkin -
I'm a US customer who ordered a Dell Inspiron 9100... Anonymous
-
I live in the UK and ordered a 9100 on the 2nd of... James -
Exactly the same as James in London said, even dow... Anonymous
-
I ordered an Inspiron 9100 on 10/3, the spec comin... Anonymous
-
Dell is utterly a waste of anyone's consideration.... Jack Thompson
-
I ordered my 9100 laptop on March 15th, and the es... Oliver Whyte
