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Story: Dell's notebook delays infuriate customers
Posted by: Oliver Whyte (Monday 5 April 2004, 11:34 PM)
I ordered my 9100 laptop on March 15th, and the estimated delivery date is 05th May! (51 days/ 7 weeks 2 days)
I rang customer support today and they mentioned some problem with batteries. I know the lifespan of the 9100 battery is quite low due to the power drain, so I hope that maybe a better battery will be installed.
I also questioned if the system price will have fallen by the time of delivery would I be compensated? The (?South African) lady on the phone did not understand what I was trying to communicate and insisted that I would not be charged extra - how considerate.
Anywho, I just hope it impresses when it does arrive - my other Dells have been solid machines.
Full Talkback thread
Story: Dell's notebook delays infuriate customers
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Of course, for Dell, it's more important that they... jbelkin -
I'm a US customer who ordered a Dell Inspiron 9100... Anonymous
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I live in the UK and ordered a 9100 on the 2nd of... James
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Exactly the same as James in London said, even dow... Anonymous
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I ordered an Inspiron 9100 on 10/3, the spec comin... Anonymous
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Dell is utterly a waste of anyone's consideration.... Jack Thompson
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I ordered my 9100 laptop on March 15th, and the es... Oliver Whyte
