Toolkit
Story: Dell admits Indian mistake
Comment: I have had incredible service since day1. My Dell laptop (inspiron 8200) broke down on the 5th day after purchase. So much for Dell products... I had heard that dell after-sales service was pathetic, but left with no other choice, I called on the tech support number. I was terribly irrate, but the agent was so understanding. He explained me the problem and gave a clear cut picture of the issue we had there. The resolution was provided almost instantaneously! I thanked the agent, and let me tell you, his english was good! Ok, the accent was unlike american, but let me add, gramatically and otherwise, his English was far better than most americans i know!!! Then... the other day i called in for tech support regarding a wireless router issue, only this time i was routed to a US based tech support queue. The bugger was so impolite and rather rude. Neither did he understand the issue and neither did he care to listen. All he wanted to do was for me to go and format the hard drive!!! I'm not a computer geek, but i DO know that for a simple wireless router issue, one doesnt need to format the HDD, for Gods sake!!! No, i didnt get any help, but i called in again for the same issue and this time again an indian technician came ob the line, who resolved the issue in 4 mins flat!!! Impressive indeed!!! I dont know what u guys talk shit about the indian call centres... but i know, they're great!!! Peace!!
Full Talkback thread
Story: Dell admits Indian mistake
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I have just called and got put through to India an... Anonymous -
Hello Everyone .... Thats true everyone say D... Anonymous -
Hi, The blogs posted in response to this... Nanda -
Indian Call Centres Anonymous -
Indian Call Center Hugh -
Why not try to Outsource in th... Anonymous -
Why not try to Outsource in th... Anonymous -
global-sky.com is not the answ... John Lancaster -
First Dell sucks - i had bad e... neo -
Avoid buying from Dell- it's o... Anonymous -
I would lke to comment regardi... spokevin -
You are absolutely correct Arnab Mukherjee -
Just set up my website after l... Anonymous -
Bad dell experience Anonymous -
I will never buy a Dell again! Anonymous -
Hello Brant. How are you? I... Isabelle -
Mr. Walter and Mr. Fuller, I t... A logically thinking Punjabi -
India helpdesk Alfie noakes -
Thanks Fudge, very well put.... Ninja -
Fudge is right. I guess the s... CC -
UR answer NAIR INDIAN -
LEARN HOW TO SPELL, MR. "EDUCA... Someone who can spell -
Yeah Nair, you all may have de... Brit -
Dear Fudge,
You have mentione... Anonymous -
SayNoToOverseasCallCentres.com Bert Bassett -
Tech's view of Customers Steve Blade -
I agree dell sucks.... YOUR DAD -
I refuse to be belittled by someone who... Spell it right -
Dell in India Chefrob4655 -
Hello Everyone .... Thats true everyone say D... Anonymous -
I have had the DELL order problem from hell.... Juan Epstein -
To Juan Epstein
Ooff man you just made... Praveen -
I ve visited India during the june of 20... porvety means INDIA -
Please Mind your words Anonymous -
Revisit India, and you'll get a dou... Anonymous -
I guess people are buying from Dell for the v... Wil109 -
850punds Join -
I have recently experienced a loss of sound o... Anonymous -
DO NOT BUY DELL COMPUTERS Anonymous -
contuinity to the previous comment----
.... Mavin -
I am really sorry guys. I made some... Mavin -
Mavin...Youare terrible...Tryi... Boss -
i love paltalk program, its really... Miss Paltalk -
I work for the DoD, and have just wasted... angryGOVTworker -
solidworks freelance designer rex -
Thanks for the warning. I was going to b... CT Systems Inc. -
The comments here are quite amusing, especial... Anonymous -
This post deleted by ZDNet staff. Brandon_15 -
This post deleted by ZDNet UK staff none of yur business -
This post deleted by ZDNet UK... Brandon_15 -
This post deleted by ZDNet UK... -
My Dell doesn't work and there... Poor oldman's wail -
This post deleted Anonymous -
Americans in real sense are fools,they don't... shrawan -
americans are so spoilt.they complain abt the... sri kamineni -
sent to dell..
I first tried to purchase a l... Debbie ferris -
Did you know that We, Indians work while you... Indiana Jones -
Dell support is a joke, I have seen the offic... Anonymous -
Americans George Wood -
This comment deleted by ZDNet UK St... Kelly Mills -
This message is for Kelly Mill... pravin. -
Both are to blame pramod nair -
Both are to blame pramod nair -
All americans are idiot. They don't... annonymous -
call Support agents views Harry -
Well Well well.......and i was just passing t... Joydeep Roy -
Um...I guess there is more than a hundred tho... Krishnan -
Dell Anonymous -
Please Krishnan, we are not just blaming... Anonymous -
This post deleted by ZDNet UK Staff -
Dell in Delhi, land of hope and chappati Berti Piggs Trippi - The Water Marign -
the problem is with Dell, not with India.
We... Alex -
I had to call dell support as my Desktop cras... Anonymous -
I am writing to complain about the abominable... Anonymous -
I guess that Dell have failed to spend enough for... Anonymous -
MY GOD WHAT A NIGHTMARE. DELL ! WHAT ARE THEY... DISATISFIED CUSTOMER -
the biggest mistake an american company... abdul -
Hey guys ,
I'm working with Dell I... Ravi -
I bought a Dell extended warra... AB -
I had a complete nightmare wit... Rick Fry -
Having read the majority of th... Gary -
This comment is directed to Ra... John -
The Americans get on my nerves... BaltiBatti -
Indians provide an excellent s... Anonymous -
To John.
With all due respect... Immaterial -
The irony of it all is that yo... Anonymous -
Dont make the mistake of gener... disgusted -
hello DISGUSTED.. dont say tha... techie person -
Hey Disgusted! Why don't you g... Dr Yogi -
HELLO Mr. Disguted ( Disgustin... pravin -
For who so ever said that to R... Prashant -
This is for all the dumb ass i... subhransu tripathi -
Cheap Labour? Not for long guy... Moushmi Dasgupta -
Come on guys
English is juast... alan -
That okay alan. I ain't got an... Jill -
This is for Jill.
Dear Mate,... alan -
Jill, for your information, th... Amit -
Mr. LEON, It didn’t infuriate... Jill -
Hello,
Interesting set of com... Brad -
Brad, I think you are right; D... Anonymous -
Why do the U.S. and Europe out... British Beatrice -
Well, I have read a few of the... Donnie -
Why was my post delected?! Peo... African indian asian european alien -
john can you shut up?wat the h... unknown -
I had been reading all the pos... David Baker -
to all the american or uk citi... Anonymous -
Hi John
FYI Indi... Bidyut -
Hey you all who are sending ha... SG -
SG: Stop being so stuck on you... CC -
This post is directed to John,... Anonymous -
To freakxx, you are right on t... Anti-Abdul -
>>Your credibility is shot rig... Anonymous -
I am from India.
Whenever, any... Madha K -
Country skill Rankings Present... mogudotcom -
Thanks mogudotcom, those are s... Sophie -
Hey!! Sophie, what makes you t... Brant Gladstone -
Wow Brant, not my fault you ca... Sophie -
Hey!! Sophie, what makes you t... Brant Gladstone -
Oh, and another thing, if some... Sophie -
I have as a general rule alway... Mandy -
ASR you are the moron!! Anyhow... Amanda -
this was awesome and very true... Anonymous -
Hi guys,
During my stint with... Anonymous -
Please do give some respect to... Anonymous -
Please Visit :
http://tinyurl.... Anonymous -
Generalize!! is one thing peo... Anonymous -
First you work in technical su... King Majobo -
Hi guys,
During my stint with... Anonymous -
YOU SHOULD APPRECIATE THAT THE... ANDY -
I own 2 computers, 1 for busin... Anonymous -
What are you guys talking abou... Austin -
adsfsda adsfdsa -
Hi,
Guys
According to me all... Gurpreet Singh -
Hi Guys,
I work with Dell and... Anonymous -
Dell in INDIA BIG MISTAKE:
I c... Ted -
That won't sovle all the probl... Anonymous -
Dell customer service sucks. S... Liss Canary -
I had a great aunt from Englan... John Warner -
Hey Brant, read the above. EA... Jill M. -
Dear Andy McCue,
Technology is... N.RAJKUMAR -
My dear American /Indian Broth... Shridhar -
Shridar, you are very right.... truth2 -
Moron, can you even spell the... ASR -
HEY people ive got juicy news... sahan -
I purchased my Dell Inspiron N... Anonymous -
hi!
quite an impressive piece,... d s v mohan -
HEY people ive got juicy news... sahan -
supervisor needs help from an... supervisor -
Hi there,
I was looking for de... M K -
North Americans mock southern... boner -
this whore who has written bou... INDIA STILL STINKS -
You idiot man. I am not a DELL... US STILL STINKS -
looks like this idiot admits t... finding stinking indian whores -
You genetic waste...I am prett... finding stinking american whores -
so finally this indian whore... Indian Whore on Parade -
Hey Abdul
I was reading this s... Trinette -
Who else Indians except you Am... No one -
I hate to cuss, as an indian w... anonymous -
NOW STOP IT. START THINKING SO... Praveen -
To the indian whore guy India... IQ for indians -
I do agree with what u have wr... Roger -
Everything, anti-american on t... Jill -
To all those people venting sp... Rahul -
You are right. Americans shoul... An honest Indian -
Hey
I really dont know which n... King -
King,
I counted 27 spelling an... Bilbo Baggins -
Really. Kindly post the 27 err... King -
All right everybody, here come... An honest Indian -
Mr. Honest Indian, do u think... Suresh -
To Suresh, the GURU of BPO ind... An honest indian -
Mr. Baggins... What is so grea... Praveen Reddy -
Mr. Baggins... What is so grea... Praveen Reddy -
i quite agree with the honest... Responsible Indian -
To AN honest Indian
you call y... mohan -
PLS STOP THIS WE ARE HUMANS. t... dinesh -
Jill has displayed rather piti... An Indian -
Jill has displayed rather piti... An Indian -
This is for Jill, whose rantin... Anonymous -
Hi Friends,
I work in a BPO IN... KUMAR -
I am an Indian, was working fo... Sandhya -
Hi, i just stumbled upon this... James Swan -
I will never buy Dell again! t... Anonymous -
I completely agree with Ravi. randhir soni -
This one is for all americans... Deejay Bluepiss. -
The following is a copy of a f... Jacob Jacob -
BRAVO!! GREAT OF YOU TO SPEAK... indian -
dell make bad computers do not... Anonymous -
THe above post is exactly why... Slugger -
Ravi,
Who is asking you to sta... Anonymous -
Of course the American dollar... Currency counter -
Smart people like Ravi, twisti... Shilpa K. -
I recently had an experence wi... Anonymous -
Congratulations Mr Ravi for es... Dr Subramaniam -
Hi Guys.
I was Doing some sera... Anonymous -
Escalation manager, it's dishe... Karen -
Hello Sophie, How are you? I a... Brant Gladstone -
It's very sad Brant that you h... Sophie -
Sophie and Brant, please stop... CC -
Brant if the UK was so humane... Lexi -
Hello Abdul,
Have u been to India f... Anonymous -
I second every word written in... Anonymous -
Hi All,
After going through al... Anonymous -
I'm from Canada. I not against... Indian_Canadian -
This is Outrageous....
Shame o... Paul freitas -
this addressed to Paul freitas... mohan -
This is for Abdul the screwed... Anonymous -
The negative comments on India... Anonymous -
INDIA is a place which is unhe... UNBIASED VIEWER -
RAMAs real father was SHRINGA... UNBIASED VIEWER -
UNBIASED VIEWER a uneducated C... James -
Hi All,
I do see a lot... Prabhakaran -
This is for Abdhul who told In... Aby -
U Americans think that u r bes... raj -
This is for Mr. Abdul, atleast... Prashant -
I know i am just a student,i d... Prashant -
This is in reply to 'Prashant'... Anonymous -
Hey anonymous, Hindus don't ac... Armand -
Hey Stupid,
I don't deny the f... Joe Shmoe -
To Joe Shmoe. As an American... Anonymous -
Hey Joe, Thank you so much. At... Rachel Gupta -
actually i have been very lini... Mandar -
i run a small family business... Anonymous -
Recently I bought Inspiron 9300. Af... MK -
That was a terrific one
(refer the... Basi Menon -
It is sad when Indians try to... An International Indian -
Hi all
I have just noticed a... Anonymous -
Dell stil sucks wanker the bone -
It is sad when Indians try to... An International Indian -
I don’t believe what I read he... Varun -
We 'd be better served if you... Ella -
Dell have NOT yet learnt the lesson... Anonymous -
DAM WHATS THE USE OF U PEO... Leon Thomas K -
Leon thomas k gotcha!. See ev... Jill Burton -
Lol.....you voted for Bush's s... AK -
THIS IS FOR MR. JILL BURTON. T... Varun -
to Jill Burton!
Read your post... mohan -
HI jill I love u
I hope u keep... Anonymous -
THIS IS ESPECIALLY MEANT FOR J... Nishant -
Hey Jill Burton,
You're making... James Denker -
Oh and hey jackass....Indian's... AK -
Every Indain should take a sma... subhransu -
This comment is for Abdul Ravi -
You can't have the cake and eat it... Ramesh Gururaj -
Lets be fair, This is not abou... Chris Lionetti -
this is for Chris Lionetti IT... deepti -
Abdul, you are S'ing looser, looks... Thankur Virendra Singh -
I have nothing against the Ind... Coz -
Thanks Coz, exactly the type o... TIRED OF SCRIPTS -
John Green Dell -
Yeah, J. Dell, I think that's... X -
that's a fine example of an ar... andy spiers -
AMERICANS HAVE MASSACARED THE... ametureBoy -
Yeah amateur boy (yeah, that's... Not Amateur -
andy, that was a very nice res... amteurBoy -
this is disgusting how can anyone s... gayatri -
abdul
u seem to have some personal... Anonymous -
u indians wherever u live weth... orlando -
I'm for Indians and developing... Anonymous -
Well, first of all, to the dip... Anonymous -
Revisit India, and you'll get... mogudotcom -
"the biggest mistake an american co... Anonymous -
Well this is for all u fucking... A Proud Indian -
hmm racial knee jerks freddie M -
Abdul:
Why do u keep talking about... Rajivraj -
** Abdul, you must be a Pakistani,... Sur -
Well Sur,
India may have 'inve... Not from Pakistan or UK -
dearest abdul,
looks like your frus... Anonymous -
I am so shocked at the hateful word... Anonymous -
This is to all Abduls and other so... Asad Javed Ansari -
Yeah, I know where my family c... Max -
Hey abdul, i am not amazed of ur co... freakxx -
The bloody f@@k abdul thinks that i... Anonymous -
Abdul is just a dummy. Period. ninja100x -
Think once again AMERICANS before y... Sri Krishna -
Needless to mention, Indians can have ac... Akash Uchil -
This is for John - The Business Int... Anonymous -
Here I talk about greediness of peo... Murthy -
Dell are bloody brilliant mr dell -
My dell is just over 1 months old, and h... Veryannoyed -
Enough of hate now some Facts...
Look at some... rcr -
Basically people it´s better for you to... Che Guevara -
FACTS ABOUT INDIA AND INDIANS
ɨ... Praveen -
FACTS Continued..
Cum... Praveen -
FACTS COntinued...
Business We... Praveen -
Dear praveen
i am highly impre... Deepti -
This is for those people who are fi... Mona -
I'm an Indian. Lived in the US for... me jane -
Yes i hate the support from dell and now... Anonymous -
I suggest you take a good, long hard look at... Anonymous -
Respect to those comments which everybody pos... Anonymous -
Name: Anonymous
Occupation: translator
Co... Anonymous -
HI, i am one of the indian tech, working in d... Anonymous -
I worked in Dell for 3 yrs and i had seen ame... Kishore -
Take a look at the American populus, and try... Anonymous -
Um...well. India has hardly developed af... Krrishhh -
Having worked in many multi cultural environm... Ramakrishnan -
Ramakrishnan, please allow me to explain... Don Smith (Otherwise known as NInja) -
I just bought a new Dell after swit... Carrie -
Oh so you put the consumer on hold so you can... GOTCHA -
Amazing to see how people are arguing ov... Anonymous -
Dells indian call center... what a nightmare.. how... Anonymous -
Dell's "support" telephone center is terrible... Don Deloftin -
IF AMERICANS AND BRITISH CITIZENS ARE FA... ANTI AMERICAN -
Hi Everyone out there. I dont know... Rinkie Singh -
Why is it Ok to be anti American, b... Anonymous -
Mr. Journalist, have some sens... Sandeep -
Ok, Let me explain what kind of peo... Jackson Philips -
few of the call centre people... yankeesuks -
few of the call centre people... yankeesuks -
ASK these white supremist Bas.... t... Rahul -
Hi,
To all those fools sittin i... father of the world -
To "father of the world":
Plea... AMERICAN WHO BUILDS COMPUTERS -
To Anti-American,
Your short rant s... Jay Vousden -
To Anti-Indian like Jay Vousde... truth -
It really pisses me off when p... Truth 2 -
FYI Ken, my mother is Native A... truth2 -
I had the same problem but it was made w... Jean Lewis -
Hi
I'm Indian, well educated, and s... Chennai Rajesh -
Dear Chennai Rajesh,
People li... Tuni Butola -
Jean Lewis, the retired man, said h... Jean Lewis is a d*mb person -
Re my INSPIRON 5160
Having re... Mark Ouzman -
Well i have read enough of this cra... Pankaj -
I am on day 7 of trying to get "next day... Galen Workman -
DO NOT ORDER FROM DELL, DELL Is HELL.
In... Anonymous -
I WOULD NEVER BUY ANOTHER DELL PROD... Richard Sweeney -
Dell's foreign call centre has proven to... Anonymous -
Dell isn't the only company having... Anonymous -
I agree you could not understand the Ind... D'souza, Alexander -
Sorry for the grammatical errors in... James -
Rudness is a jerk tendency, no... Alexa -
U.N. Facts, Ken: The U.S. is... Bob -
Oh shut up u dumb americans,
I have got bugge... Call center guy -
Reading the comments posted on this site... Akshai Hannoe -
Dell are not alone in providing crap ser... Chris Anderson -
Dells customer, sales and support services ar... Anonymous -
You would have had to run the diagnostics no... Anonymous -
Terrible, terrible "service". I'm sending my... Dave Thompson -
My Delhi nightmare. Purchased 3 year warranty... Anonymous -
somebody cared to bring up the poverty i... Ulloo gora -
Dell has hit rock bottom. 6 years ago when I... luigi spaghettio -
I have three Dell laptops. I had no problem w... Jay -
I should be so lucky as to have a comment abo... Richard Thomas Jones -
i am truly amazed as to how poor the service... david -
haha...thats funny abdul....the first reason... yUSUf -
I would not agree with you. I happened to tal... Aaron -
My solution to calling tech support? Kn... Fuller -
As a small company we gave dell a try. Unluck... K.Admin -
The problem is that you're talking an Am... Mike Bockstahler -
Dell's technical help is a joke. Our hard drive fa... Anonymous -
I've just read your comment on the indian bas... Anonymous -
i ( was ) a happy dell owner until....... robert dyer -
Dell has made this move to reduce c... Paul Howlett -
I don’t know what the fuss is... Nolan Callistor -
I don't think the educated, po... Anonymous -
I don't think the educated, po... Anonymous -
All these comments make intere... Geetanjali Siriki -
Geetanjali Siriki, instead of... Nadia -
You're right Nadia, we should... NeoCon -
Hi Geetanjali Siriki good to b... Sharath Modi -
I work in a call centre for a... Anonymous -
I'm A Dell technician for the... MAX -
Boss...You are a jerk. I neve... Mavin -
That's the whole point Jackass... xray -
I agree with British people ha... Mona -
"Name: Anonymous
Occupation... simon -
Good point Simon. TIRED OF SCRIPTS -
Oops, I meant thanks to the on... TIRED OF SCRIPTS -
No disrespect to any of perso... Anonymous -
I'm trying to get a CD-Rom dr... jon fairfield -
I am trying to fix a Dell Dime... English Call Centre Operative Esq -
Most of the comments in this f... deb -
Is English speaking the crite... Anonymous -
Just because few of the Americ... ReX -
Amen to That Dude Vijay -
Can Dell tech support in India... disgusted Dell hacker victim -
this is addressed to disgusted... mohan -
Hi all,
I was reading the comm... sagar -
I am based in the UK. I bough... Anonymous -
I don't think that Indian call... David -
I have been living in england... Deepti -
Greetings to you all
I happen to wo... Anonymous -
Just heard Dell is moving 5000 jobs... Anonymous -
Purchased a Dell due to Dell openin... Donne Royal -
Really?
Let me quote from one poster: "... Anonymous -
shud i laugh at u sir, for saying t... Mona -
i wouldnt like to say much except that i... anirudh sharma -
shame on u anirudh sharma
u should... Deepti -
We at Dell treat every custome... Rocky -
Let's support our own local communities... anthon -
I am experiencing all the nightmares men... Anonymous -
Anonymous -
Wow,
What a bunch of nerds. You gu... Jim -
Those who whine about quality of se... dolby -
Hello Everyone:
I am Bob and I work for... Bob -
Well - this just about sums it up - ther... Anonymous -
All right now....dont worry and just chi... Kevin steward -
I bought a Dell Inspiron & also received poor... Anonymous -
Better to take DELLS LAPTOP to india than... INDIA stinks -
Well, if you think of the origin of this... Axaxil -
well, tell the companies to stop se... Anonymous -
One of the biggest Idiots in this WORLD... US Stinks and Sucks -
Please try and understand, the hard... Kenneth Ferrell -
Name: US Stinks and Sucks
Occupat... megha -
india don't feel bad we go through the s... Anonymous -
I honestly have come to the conclusion t... Rishi Raj -
well maybe they didnt understand ur weir... yeahright -
The words you have used only reflects yo... ANAND KUMAR PANDEY -
Anand, who is your post directed at... Curious -
I would like to write back from the Indi... Anonymous -
Its a frustrating experience when you ca... xyz -
So XYZ, you automatically assume th... Abc -
Hi to all technical clowns and... M.r.S from Florida -
....continued
> Customer: is R... M.r.S from Florida -
NEVER DEAL WITH DELL....IT IS DAMN NIGHTMARE... Chetan Ojha -
this is for Chetan Ojha : stupid dumbo..... deb -
the next criminal convicted should be fo... gene gil -
Hi US fools ,
u don't have... sreeraj -
Why blame the tech support, if you dunno a th... Joe -
If people think that outsourcing jobs to... rudy -
I'm a white American and I love Ind... Jason G -
Missy, would you also know the meaning of 'bi... Gulshan -
I've had bad experiances with Del service as... Marcus Ager -
I agree a little bit that most Indians have E... Easow John Fernades -
I have just spent an afternoon talking to Del... Anonymous -
I think dell support is very good. I phoned t... Anonymous -
i think this accent problem will be there in... Anonymous -
>>complain about accent problem and not... Overload -
Here is an example of India.. They... Lowdig@nodig.com -
It's disturbing the comments I have... Anne -
If an employee makes a mistake... Anonymous -
Oh you moron .. Wow I am worki... Retarded Maharded -
Thanks "Retarded Maharded", fo... Anne -
hey Ken, part of an article fr... FACTS, DEAL WITH IT -
FYI to everyone else, my words... FACTS, DEAL WITH IT -
I am a computer scientist from... Keath -
Thank you to the above! Final... Susie -
Cleanstreet YOU need to grow a brai... CLEANSTREET SUCKS -
Dell's customer centers are not educated! Anonymous -
Not educated? Do you have the facts to suppor... Anonymous -
What do u guys out there mean by Indians... Anonymous -
What do u guys out there mean by In... aji -
The whole talk (read running down)... Anonymous -
---Name: Anonymous
Occupation: student... Oplok Oplok -
I bought my Dell Inspiron from what I thought was... sylvia dunne -
Hi,
Americans just love bashing Indian,.more... Neutral_spectator -
FOR ALL THE DUMBASSES WHO ARE AGAINST IN... Anonymous -
Hi there
I am a member of the techn... DELL SUPPORT FROM INDIA -
Continuing the decline in Dell... Former Dell Customer -
Ok, so let me get this right,... Get Right -
I agree with the Americans who say... Tech Support(India) -
I agree as I am also in Dell T... Dell Tech support Engineer -
Hi All ! Now since this spree... Ashish -
Ok, first off.. I see a large perce... FOS -
Given the lack of grammar and the i... James Riley -
It is not the nationality that is the pr... Dell Is Awful -
Agreed. Anonymous -
vista window Anonymous -
vista window Anonymous -
You think we can't speak English at all?? Hah... Satish Binuthan -
HI to all computer illiterate americans
This... Wolf -
RESPONSE TO WOLF TECH SUPPORT
Quote "HI... Joaquin -
Please outsource my job to India, s... southall -
a question for tom perry-the sales direc... deepti -
For Deepti!
hi!
quite taken by your... mohan -
The issue here is sheer ignorance...Dell is i... subhajit -
If you americans think that you are technical... Proud Indian -
Wow! Real falme war. here's to all india... dev -
Indians speak correct and far better english... Randhir -
How to Survive a Tech Support Call
Publ... Frank -
I bought a dell lap top inspiron 9300 the pri... Anonymous -
Hi all
I am in india and currently work for a... Anonymous -
Name: sylvia dunne
Occupation: Recruiter... Oplok Oplok -
What mistake are we talking about. Dont chall... Anonymous -
Ques: First my question is why UK, & US peopl... UK well Wisher -
Hey .
Do u know yesterday I tried to educate... Vikram -
Vikram, that dude you helped was obvious... Hmm -
Dell support rules everyobdy. I had a compute... Noah -
I second that, Noah. My printer messed... Fuller -
DO NOT BUY DELL -- BEWARE!!! THE SERVICE IS 3RD W... Anonymous -
2/11/04
It is impossible to contact anyone ot... Anonymous -
I have exactly that problem. As a 19 yea... Martin Glover -
i had a small problem with my dell dimen... Anonymous -
Outsourcing will never bring US economy... Anonymous -
Ive read so many things here, and i do a... adam -
Hi Mr. Anonymous FinancialMarkets Consultant!... Basi Menon -
Hi
I get the right kindaof support at the rig... Bill -
This talkback is full of rubbish from racist... Robert -
Dell Customer Support Anonymous -
hehehe
Company WINS
use your own h... Asian -
HAS ANYBODY read comments from... Ratan Joshi -
I saved up to by my daughter a laptop as she... Anonymous -
MY Reply to "DO NOT BUY DELL -- BEWARE!!! THE... Anonymous -
Seriously, dont buy Dell. They are awful... Colin -
Anybody who says that the Indian centres of I... Anonymous -
I was reading this site and i`d like to... Anonymous -
Screw India.
India is just biding it's t... John Fuckin Wayne -
to John F Wayne - it doesnt matter... none of your business -
what do u mean by third world .. u r a racist... Anonymous -
INDIANS ARE HOPELESSFELLOWS.CALL CENTRES ARE... JOHN -
Raj from Chennai! You the MAN! I like wh... Dr Yogi -
YOU GUYS ARE SO DUMB Anonymous -
Stop you all guys (particularly Indians)... Satyameva jayate -
I agree with Satyamevjayate. Here... Indian born-Candian citizen-American Resident -
WOOWwas i lucky after talking to 3 different... Anonymous -
After going through various comments been put... Steve -
You're right Steve. The only non-anyony... Susie -
Steve, your right, Indians are talented... Mansur Rizvi -
Indians are fine, its the corrupt I... Sharath Modi -
The past few comments I've rea... Susie -
"Never buy a Dell, unless u want to experienc... Anonymous -
I'm a great believer in equality and diversity pro... Anonymous -
I have had incredible service since day1. My... Mike Swanson -
well services being outsourced to india... josh miller -
Dell is the best company for compu... Anonymous -
I called the Dell helpline whe... Hamish McBeth -
DELL optical Mouse Problems of... Linda Rumble -
thank you zach -
Linda Rumble, before accusing... Anonymous -
Optical Mouse Problem Solved !... Anonymous -
I'm reading many derogatory (c... Anonymous -
Hey All,
Of late i've been hearing... Roger McGrady -
As an idian who lives and work... Anonymous -
All the Amarican who think the... riya smith -
Hey Abdul,
Lets say everything... Fishstick -
you got lucky dude. My mother and... Anonymous -
Why Speak of Dell outsourcing jobs... an Employee at Hyderabad -
this is to the person who said... deadrats -
To the one wo named himself/he... none of your business -
I just spent hours on the phon... BABS -
I don't agree with generalizin... Kristen Andersen -
Even though my experience with... Kristen -
*Nods* head and agrees with "A... Sandra -
Sandra, the Democratic Nationa... Dave -
Hey Dave,
The Republican Pa... Bryant -
Gee, all the freaks come out t... Dave -
It seems to me James and Bryan... Beatrice -
Sandra? My ass!! She is one of... Phil kirkman -
Thanks Phil!! You nailed it.... MS -
Mr. Ken moron and Bryant assho... Alex Mccoy -
WAY TO GO ALEX!!! Britney A. -
MY god!! this will lead to a w... Dorothy Lynn -
Dorothy's post is so far one o... Truth2 -
Ken you are a complete moron f... Ike -
Hi Folks,
I'm based in the UK... Walter Pickens -
Hello Walter and Brant. Walte... C. Fuller -
Hey Bryant, I would tell you t... Dave -
yes it's all the American's Fa... Anonymous -
To the above, you are right!!... CF -
Basically, its like the airline ind... Shane -
Well..U know what? Its Dell which sucks.... Steve -
Aftersales service with Dell, frust... Anonymous -
I am glad that you Americans know t... jithin -
I think let's stop this WAR OF... Robin Sharma -
Hello to all. I am a Punjabi(p... A logically thinking Punjabi -
Hello again, I wish you every... A logically thinking Punjabi -
....continue..... Remember,... A logically thinking Punjabi -
A week ago in my company one of my colle... Anonymous -
I love my Dells................ Just ord... Anonymous -
I started to read the comments in this w... EL ARCANGEL -
I use a Dell Optiplex & have been a Dell... Jason Monteiro, Round Rock, TX -
All the guys who post the coment here do... Qamar -
Thanks for the words of encouragement Mi... Inez rufus -
10 YEARS AGO IF YOUR PRODUCT DID NOT WOR... US CITIZEN (WHITE) -
10 YEARS AGO IF YOUR PRODUCT DID NOT WOR... US CITIZEN (WHITE) -
You are a anger filled individual.... Anonymous -
DELL support is a SHAM. For over a month... Miranda -
Re: I have had incredible service since... Anonymous -
I am not among those who blames or curse for... Peter -
I would guess that Peter the "Industrial... Rigel -
hahahhaha .... amereicans ,.... wa... Anonymous -
Hi,
I am a Technical Support Expert... Blank -
First of all, Americans do not need... Anonymous -
Dear Graphics Designer,
For yo... Praveen -
to the anonymous graphic desig... Deepti -
Until now i bought all my elec... Anonymous -
I don't know what all the fuss... Dave -
dell sucks, call centres in india a... Lou -
All,
I am a Candian of an Indian or... Al Virjee -
HI BROTHERS!!! !!! DONT U TH... LALOO -
Always remember ny dear friends , the co... Neil Green -
I have to talk with Dell support on a pr... Paula -
Hello to anyone, I need help, from... Clifford L Kraft -
Cliff, have you tried system r... Help -
I CUD NOT BELIEVE WHAT I JUST READ, I HAVE BE... Anonymous -
Most of the posts here make me understan... Qua -
Regarding all this cr*p about indian call cen... none of your business -
you know what, I'm glad you cancelled your or... none of your business -
Man, I just dished out more than $300 to repa... Anonymous -
Im hating on Dell and i havnt even recie... che -
Teach these guys english before putting... Anonymous -
Hi Everyone,
I work for Dell for past 3years... Merlin -
I think everyone is trying to comment bad par... Anonymous -
Question: How can I get to talk to a su... Point -
Point, It also depends on the reaso... Ella Enchanted -
Many in India Call cemres have bad Engli... James -
Dell appear to have dropped their hardware failure... William Potter -
I purchased a dell computer on line.I started... david streatch -
Dell's "customer service" (call center)... Anonymous -
well i have been a dell customer s... mike dell -
This is intended to Mr. David,... Robbie Hanks -
I have to agree with all the previo... Anonymous -
This is to all stupid Americans,
I... ayz -
"Instead of blaiming a country... Jill M. -
Good point, Jill. The spellin... abc -
Hi Brant. Here are some inven... Anonymous -
Message from ZDNet UK!
Next we... Matt Loney -
Just the forum I was looking for!
I have... Anonymous -
Shame on you Mr. William Potter. You ought to... Satish Binuthan -
Writing Administrator next to your ID wont ma... Saabi -
Hai every body,
I am from india and i work for a b... suman -
Isn't it great to be lectured by the problem?... Stan West -
i completely agree with ravi and a few other... Anonymous -
I think there's just egos clashing here!... Anonymous -
I've made a fair few calls to DELL suppo... Alex -
Indians are the best in tech. suppo... Pooty Tang Lover -
Humm... Indians are far better spea... Daniel Vincent -
I currently work for Dell which is based... unknown -
After 1 week and over 5 hours on th... Anonymous -
Thank you Anonymous, exactly m... COMMON SENSE -
Reading all this codswallop is rather dishear... Sandra Bing -
Usa has to get the BIG picture here. You get... Laura -
Cant understand 3/4s of the people i hav... Anonymous -
Have been through this opinion exch... Anonymous -
TO KEN: Get your head out of... Kate -
I am living in Leeds. I placed an o... SAQIB ALI KHAN -
First of all to those who think Dells custome... Ian Tidman -
I Think we are missing the point.
I'm fr... Dave Porter -
Posting Deleted Cindy Trevolta -
Hi Cindy,
Donot be too much pr... an american -
Cindy is such a joke, im sure... Anonymous -
This is for "Cindy Trevolta"..... Anonymous -
Hello! Im a technical support executive worki... Steve (Pseudo name) -
dell computers suck big time, so as their cal... kondagondam nair -
I don't care if tech support is from ano... TIRED OF SCRIPTS -
I too work for a BPO in India, the Bank is k... James Alexander -
Hi,
I work for the same company that is bein... Anonymous -
I must point out that people who think they are sp... Anonymous -
The problem I had with Dell and the Indian ca... Steven -
I would never buy from a big company lik... Mike C -
Outsourcing is an insult to the intellig... Anonymous -
US US US...See the link below..
htt... Saving Americans -
Hi, people.
I work as one of the technic... Anonymous -
Dell has understood that India will purchase... Raj -
hi guys,
iam an indian but i was... danny -
Dell Support Staff in India Sucks.....i had a prob... Anonymous -
Dell support sucks in India, I agree.... It... Dane K -
Dell Dimension suoort is from someone wi... Brian C. -
I'm not too worried about the long... J Parker -
I was previously working with... Raghu -
Customers expectation is high.... Suman -
When you know what is wrong wi... Anonymous -
This is the second post by Sum... Anonymous -
People Complaining about the c... Swapnil -
Well, if that's English Gramma... Anonymous -
Dell is the Best in world for... john -
Dear Customers,
We Totally und... Mr Iyer -
When you spell "grammar" wrong... Anonymous -
Mr J PArker
living thousands o... Deepti -
Dell's current customer servic... Anonymous -
You guys were lucky. As most p... Anonymous -
Dell delivered me a damaged pc... phil wareham -
I don't understand what is tro... Anonymous -
I THINK THE AVERAGE AMERICAN I... EBONY -
The only reason Dell move jobs... NOT Ebony -
Um...tiz not cuz o' da cheaper... Krrishhh -
There are smart people and dum... CC -
Don't bite the hand that feeds... Anonymous -
Ebony please shut up with YOUR... Anonymous -
uh...heheh. Da peepz from cust... Krishnan -
Good, I'm glad at least someon... TIRED OF SCRIPTS -
X -
WHY ARE U AMERICANS AFRAID OF... MILDRED -
Mildred you just proved yourse... TRUTH2 -
TRUTH2 OR WHATEVER U CALL UR N... MILDRED -
Mildred get a life! People co... Truth2 -
Also Mildred one more thing.... Truth2 -
Truth2 you are offcorse, right... Philip Matthies -
I've never been to India and t... Truth2 -
Philip Matthies your a classic... Jim -
So Jim, you mean just because... Food for thought -
to all the pro-Indian posters... Mark -
I bought a PC dell and made TH... Josh Lawson -
Josh the only deranged person... Lisa -
AFTER READING THROUGH THIS POS... AMERICAN ASSHOLE -
Dear All ,
I think this sessio... Shridhar -
Hey "American A******," Seems... JD -
Oh ma God!! Is it really for r... Tammy Bynes -
Hello again. I am going to ans... A logically thinking Punjabi -
Hiya all. Why long faces here?... Flora -
Flora your crappy rant doesn't... JD -
Hey "American Asshole," you ne... Alan -
Hi! people. Hahaha here is ano... Flora -
Hi Flora ,
What you say is a f... Shridhar -
I am not an Indian nor an Amer... Ella Enchanted -
Ooh, I guess "Mildred" found o... Truth2 -
get educated.....know whats happeni... idiot basher -
November 1 2005
Bloomberg.com
Dell slump... Anonymous -
To Anonymous VP, 3 year old DELL PC... Praveen -
For those of us who bought Inspiron lapt... Evan R -
Agreed...I have an insprion 5100, a... paul -
Expresss service code George -
I just spent 25 minutes on the phone wit... Anonymous -
As far as i am concerned Dell is a... Samantapaul -
*******THIS IS WITH REGARDS TO THIS MESS... LADONNA GREEN -
Hi,
I went through each and every c... ACE -
Americans??? Anonymous -
My my, this message board is vile!!
The... Anonymous -
let's not beat around the bush here: Del... Anonymous -
I am on my second Dell laptop. Just like the... Nottingham -
i have just purchased a dell laptop it c... Anonymous -
The Trouble: A common American is DUMB (... JS -
American's are dumb? Might want th... Anonymous -
INDIA TURNING UK INTO ONE BIG CALL... Anonymous -
I used to work for Dell Technical S... Joan -
Im actually a Filipina working... Joan -
Joan - I own two Toshibas, and... CC -
you are the biggest sucker. The guy does not... Whydoyoucare -
mr engineer learn how to write proper... Anonymous -
The worst service ever!!!!!!!
If anyone reads... pi$$ed -
Something really interesting to share wi... HAHAHA -
Dont know why....but I am so sure t... ac -
hi, i am an AMERICAN 13 year o... Tia Vorpahl -
DELL.......OH MY GOD WHAT A MISTAKE!
IT... Anonymous -
Dell was my first pc 3 year ago , support was... Anonymous -
Take a look at your own English dude!! Anonymous -
Thanx for reminding me, bucko!!. I am aw... Mavin -
One person's bad services cannot blame entire... President Bush -
My Dear, You don't have choice, better learn... Anonymous -
Not only Dell but a lot of other companies ar... Anonymous -
hi to everyone,
when i... Anonymous -
what are u guys smoking! i have called a lot... Anonymous -
I had my dell for 2 days and slipped in a re-insta... Sheila O'Quirke -
Well for daft people like the one below - why... Anonymous -
all i know is that, it's not a matter of race... techie person -
Dell stinks - end of story. Geoff -
I have heard a lot of complaining about the I... Anonymous -
This is really not fare that the custome... Anonymous -
I am currently going through shear 'Dell... Anonymous -
Being an american means that you have a right... An Earthling -
NON CO-OPERATIVE,COM



