Toolkit
Story: Dell admits Indian mistake
Brad, I think you are right; Dell should give an option for the “American” customers to choose a CSR from US itself. And I am sure that, after his experience with an American CSR, the person will later on call back to “Other overseas CSR. Mainly because of his bad experience of dealing with an impolite and rude CSR and moreover because of his problem being not solved.
Full Talkback thread
Story: Dell admits Indian mistake
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I have just called and got put through to India an... Anonymous -
Hello Everyone .... Thats true everyone say D... Anonymous -
Hi, The blogs posted in response to this... Nanda -
Indian Call Centres Anonymous -
Indian Call Center Hugh -
Why not try to Outsource in th... Anonymous -
Why not try to Outsource in th... Anonymous -
global-sky.com is not the answ... John Lancaster -
First Dell sucks - i had bad e... neo -
Avoid buying from Dell- it's o... Anonymous -
I would lke to comment regardi... spokevin -
You are absolutely correct Arnab Mukherjee -
Just set up my website after l... Anonymous -
Bad dell experience Anonymous -
I will never buy a Dell again! Anonymous -
Hello Brant. How are you? I... Isabelle -
Mr. Walter and Mr. Fuller, I t... A logically thinking Punjabi -
India helpdesk Alfie noakes -
Being a UK resident, a Busines... Fudge -
Thanks Fudge, very well put.... Ninja -
Fudge is right. I guess the s... CC -
UR answer NAIR INDIAN -
LEARN HOW TO SPELL, MR. "EDUCA... Someone who can spell -
Yeah Nair, you all may have de... Brit -
Dear Fudge,
You have mentione... Anonymous -
SayNoToOverseasCallCentres.com Bert Bassett -
Tech's view of Customers Steve Blade -
I agree dell sucks.... YOUR DAD -
I refuse to be belittled by someone who... Spell it right -
Dell in India Chefrob4655 -
Hello Everyone .... Thats true everyone say D... Anonymous -
I have had the DELL order problem from hell.... Juan Epstein -
To Juan Epstein
Ooff man you just made... Praveen -
I ve visited India during the june of 20... porvety means INDIA -
Please Mind your words Anonymous -
Revisit India, and you'll get a dou... Anonymous -
Go fuck urself before calling Indi... INDIAN -
I guess people are buying from Dell for the v... Wil109 -
850punds Join -
I have recently experienced a loss of sound o... Anonymous -
DO NOT BUY DELL COMPUTERS Anonymous -
contuinity to the previous comment----
.... Mavin -
I am really sorry guys. I made some... Mavin -
Mavin...Youare terrible...Tryi... Boss -
i love paltalk program, its really... Miss Paltalk -
I work for the DoD, and have just wasted... angryGOVTworker -
solidworks freelance designer rex -
Thanks for the warning. I was going to b... CT Systems Inc. -
The comments here are quite amusing, especial... Anonymous -
This post deleted by ZDNet staff. Brandon_15 -
This post deleted by ZDNet UK staff none of yur business -
This post deleted by ZDNet UK... Brandon_15 -
This post deleted by ZDNet UK... -
My Dell doesn't work and there... Poor oldman's wail -
This post deleted Anonymous -
Americans in real sense are fools,they don't... shrawan -
americans are so spoilt.they complain abt the... sri kamineni -
sent to dell..
I first tried to purchase a l... Debbie ferris -
Did you know that We, Indians work while you... Indiana Jones -
Dell support is a joke, I have seen the offic... Anonymous -
Americans George Wood -
This comment deleted by ZDNet UK St... Kelly Mills -
This message is for Kelly Mill... pravin. -
Both are to blame pramod nair -
Both are to blame pramod nair -
All americans are idiot. They don't... annonymous -
call Support agents views Harry -
Well Well well.......and i was just passing t... Joydeep Roy -
Um...I guess there is more than a hundred tho... Krishnan -
Dell Anonymous -
Please Krishnan, we are not just blaming... Anonymous -
This post deleted by ZDNet UK Staff -
Dell in Delhi, land of hope and chappati Berti Piggs Trippi - The Water Marign -
the problem is with Dell, not with India.
We... Alex -
I had to call dell support as my Desktop cras... Anonymous -
I am writing to complain about the abominable... Anonymous -
I guess that Dell have failed to spend enough for... Anonymous -
MY GOD WHAT A NIGHTMARE. DELL ! WHAT ARE THEY... DISATISFIED CUSTOMER -
the biggest mistake an american company... abdul -
Hey guys ,
I'm working with Dell I... Ravi -
I bought a Dell extended warra... AB -
I had a complete nightmare wit... Rick Fry -
Having read the majority of th... Gary -
This comment is directed to Ra... John -
The Americans get on my nerves... BaltiBatti -
Indians provide an excellent s... Anonymous -
To John.
With all due respect... Immaterial -
The irony of it all is that yo... Anonymous -
Dont make the mistake of gener... disgusted -
hello DISGUSTED.. dont say tha... techie person -
Hey Disgusted! Why don't you g... Dr Yogi -
HELLO Mr. Disguted ( Disgustin... pravin -
For who so ever said that to R... Prashant -
This is for all the dumb ass i... subhransu tripathi -
Cheap Labour? Not for long guy... Moushmi Dasgupta -
Come on guys
English is juast... alan -
That okay alan. I ain't got an... Jill -
This is for Jill.
Dear Mate,... alan -
Jill, for your information, th... Amit -
Mr. LEON, It didn’t infuriate... Jill -
Hello,
Interesting set of com... Brad -
Brad, I think you are right; D... Anonymous -
Why do the U.S. and Europe out... British Beatrice -
Well, I have read a few of the... Donnie -
Why was my post delected?! Peo... African indian asian european alien -
john can you shut up?wat the h... unknown -
I had been reading all the pos... David Baker -
to all the american or uk citi... Anonymous -
Hi John
FYI Indi... Bidyut -
Hey you all who are sending ha... SG -
SG: Stop being so stuck on you... CC -
This post is directed to John,... Anonymous -
To freakxx, you are right on t... Anti-Abdul -
>>Your credibility is shot rig... Anonymous -
I am from India.
Whenever, any... Madha K -
Country skill Rankings Present... mogudotcom -
Thanks mogudotcom, those are s... Sophie -
Hey!! Sophie, what makes you t... Brant Gladstone -
Wow Brant, not my fault you ca... Sophie -
Hey!! Sophie, what makes you t... Brant Gladstone -
Oh, and another thing, if some... Sophie -
I have as a general rule alway... Mandy -
ASR you are the moron!! Anyhow... Amanda -
this was awesome and very true... Anonymous -
Hi guys,
During my stint with... Anonymous -
Please do give some respect to... Anonymous -
Please Visit :
http://tinyurl.... Anonymous -
Generalize!! is one thing peo... Anonymous -
First you work in technical su... King Majobo -
Hi guys,
During my stint with... Anonymous -
YOU SHOULD APPRECIATE THAT THE... ANDY -
I own 2 computers, 1 for busin... Anonymous -
What are you guys talking abou... Austin -
adsfsda adsfdsa -
Hi,
Guys
According to me all... Gurpreet Singh -
Hi Guys,
I work with Dell and... Anonymous -
Dell in INDIA BIG MISTAKE:
I c... Ted -
That won't sovle all the probl... Anonymous -
Dell customer service sucks. S... Liss Canary -
I had a great aunt from Englan... John Warner -
Hey Brant, read the above. EA... Jill M. -
Dear Andy McCue,
Technology is... N.RAJKUMAR -
My dear American /Indian Broth... Shridhar -
Shridar, you are very right.... truth2 -
Moron, can you even spell the... ASR -
HEY people ive got juicy news... sahan -
I purchased my Dell Inspiron N... Anonymous -
hi!
quite an impressive piece,... d s v mohan -

