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Story: Hotmail trashes saved files

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Posted by: Anonymous (Tuesday 28 September 2004, 11:21 PM)

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I too lost all of my saved Hotmail correspondence, AND my address book! I never got a sensible response from Hotmail about how it happened. They just kept trotting out the pat response that my account had been suspended after 30 days of inactivity. This wasn't true, as I had been sending and receiving mail on a daily basis, right up to the day everything was destroyed. They never restored my files, or admitted any mistake.

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