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Story: Hotmail trashes saved files

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I found this article and related comments just now because I opened hotmail to find all my mail had disappeared. I thought perhaps it was possible someone had 'hijacked' my account and deleted files, or just really bad luck with a tech problem. It's never happened before. Fortunately, I continued to re-enter my account to check if all addresses were gone too. Upon opening, it still said zero mail, but after finding all addresses still intact, I proceeded back to in-box to find all mail had again appeared (space of about ten minutes). Strange, but nice. I back up all important material kept in e-mail anyway, but after that shock, my heart goes out to those who've lost stuff permanently. Hotmail and other companies should look into these matters and treat requests for explanation with more respect.

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