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Story: BT satellite broadband gets cool reception

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I operate a small but expanding Health,Safety and Environmental Consultancy in Shropshire. Live within 2 miles of an "enabled exchange" . BT suggest I can obtain broadband but I cannot. Even keeing in my number tells me I can- but key in the post code and I cannot. The loop is 9 KM long and i am on the end. My neighbour 300 mtrs away can get broadband -but he is on another "route" My supply line runs- wait for it- in the hedgerow for almost a mile because BT will not re-instate it in the grounf (too costlly) Have been on "temporaryy" suupply for almost 3 years. 50 + complaints in one year!!! Still the same. A simple solution -- provide 4 new poles and connect me to the supply of my neighbour. No way !!!! Too expensive. This is privatisation for you and a consequence of a monopoly. A big no no to BT.

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