Desktop platforms Toolkit

Story: Microsoft wins £500m NHS contract

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Hello

I'm in desktop support. When things go crap with a PC with Windows, I reimage it. I don't think anyone calls up Microsoft saying oh why did this happen? How do I fix it? Our organisation is moving to XP because win 2000 won't be supported any more. I don't understand that. We never use their support. Even if we did call up, they'd say it's due to some other software.

Also we got web applications that require to install client side software, which is like what's the point of it being a web application? If it's a web application it should run on any browser, any os.

If I was in charge I'd install OpenOffice on desktops and get users used to that, have it running side by side with office 97. Most user's know nothing about Office 97, so why not have user's know nothing about OpenOffice? The organisation also stopped people making their own databses on access, so further making the case for OpenOffice. But no, we are going to Office XP with the XP migration, and everyone's going to be trained to use Office XP LOL So why not have OpenOffice and train people to use that? And don't give me that Microsoft support availability on their Office. When Office messes up on a desktop we just reinstall or worst case we reimage. The only active involvement Microsoft has with our organisation is in selling us their stuff. Their support thing is like a placebo (I fink dats how u spell it).

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