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Story: Apple shows fear of feedback

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Fear of legitimate comments has nothing to do with it. Back when Windows first hit the scene there was a converted effort to bad mouth the Mac in any and all forums. The goal was to make Windows look better. The people making the criticisms often made the comments up, and often had never used a Mac. People who still hate Macs even though they have little expereince with them still trash the product. Go on to any Mac forum and you will see this.

If Apple allowed customer feedback which was viewable to the whole public, there would be a lot of this negative stuff that could only hurt the platform, and its legitimate users. Apple allows people to provide it feedback through multiple channels, it just does not publish the results. As a customer, I am OK with that.

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