Story: Does anybody like Norton AntiVirus?
Posted by: Anonymous (Thursday 13 January 2005, 10:03 PM)
If the product 'Norton Internet Security' stinks, (and a simple search indicates that, for many users, it does) then their technical support is a total cesspit.
Here in the UK they quote £18 per query for telephone support but nowhere on their site can you find a telephone number to call.
A search on 'yell.com' revealed 01628 592222 as their UK base and one call, plus the usual number of 'options' revealed 0207 616 5813 as the number for Technical Support.
I rang and guess what they asked for: My product code, the nature of my problem? No, for me to ensure that I had my credit card with me before progressing!
Surprisingly, I rang-off at that point.
Oh, and the good news is that reading of other folks problems when they have attempted to remove this software sends shivers down the spine!
Full Talkback thread
Story: Does anybody like Norton AntiVirus?
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no, and i haven't even read the article yet. God s... samuel -
I have just read the article, I completely agree! samuel
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Completely correct. It came included with last rec... Nick Stevens
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I have to disagree. I've had no problems what-so e... Anonymous
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I have owned several computers and anything by Nor... Anonymous
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Norton AntiVirus does not ideal, but better compar... Anonymous
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I've always used Norton Anti-virus and never had a... Jacquie Nuttall
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I use norton systemworks 2003 for a year.
Most of... Dr Oded Szpiro
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Mr. Kotadia is really incompetent person. NAV have... Alexander Serdukoff
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If the product 'Norton Internet Security' stinks,... Anonymous -
No, I absolutely hate the POS program. I paid for... Anonymous
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I LOVE Norton Internet Security 2005
Having a soli... Cassady
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Norton is easy to install, configure and update pr... Jim Mennie
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Yes Nortons blows. I'm using a 3 month trial and i... Anonymous
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