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Story: Web problems make tax taxing

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Posted by: Anonymous (Monday 31 January 2005, 7:45 PM)

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I did my tax return this weekend and even though the web site was slow at certain times at no point did it crash or stop responding.

What is being refered to, I believe, is the message on the web site that your return had not yet been processed and accepted but merely uploaded. This is quite ambigous and Inland Revenue should remove this message, either it's submitted or it's not.

Considering the nubmer of people using the service I'm surprised how well it handled the traffic load. Here's an idea, why don't ZDNet do a special feature on the infrastructure behind it?

Matt P,
London

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