Advertisement
Promo

Security threats Toolkit

Story: Microsoft OneCare gets a bashing

  • Previous comment

Posted by: Ryan Egesdahl (Thursday 2 March 2006, 3:21 PM)

  • Reply

I have seen comments like these so many times it hurts my brain to think they are general opinion. And I am speaking to both sides on this.

"Microsoft should not charge to fix their software."
They're not. The fact is, the Windows Update service is *free*. What they are charging for is the same thing other companies like Norton and Symantec do: you being lazy. The fact is, you wouldn't run into problems with viruses and antispyware (except very rarely) if you took the appropriate amount of precaution against them. You can find similar software for free. Microsoft is charging to do the legwork for you.

"Microsoft shouldn't have the financial incentive to release faulty software."
Think about it: all commercial software suffers from this same conflict of interest eventually. How else are commercial software companies to make money except by giving you an incentive to come back to them? The large difference is whether Microsoft or other companies intentionally introduce flaws in their software which they charge you to fix. Despite my negative feelings toward Microsoft, I seriously doubt this is the case. The fact that there are flaws in software is a fact of life, whether or not that software is free.

"*NIX is much more secure, bug-free, blah blah blah, ..."
No. *NIX is just different, and with different characteristics. While it is harder to rootkit or otherwise incapacitate the average home *NIX desktop (no network servers of any kind) than a similarly-equipped Windows desktop, most users have at least one server, and it is also harder to actually secure a *NIX desktop because you have to actually know what you are doing (or know someone else who does). It's a matter of inherent properties in the respective designs of the softwares, not a difference in quality.

Now, on the other side of the debate...

"Who are you going to call if your *NIX gets rootkitted?"
This is truly an absurd rhetorical question. You call the people who sold you the support, of course, or you call an expert you know - this is, of course, if you are not capable of fixing the problem yourself. The vast majority of *NIX users are quite capable of fixing the problems they encounter by themselves, or are capable of learning how to do so. Or there is *commercial* or *free* software for *NIX that can usually perform the task given some mechanism of standardization. The users who cannot get a problem fixed in *NIX usually aren't trying or simply do not have an adequate resource network to be using *NIX. That's a fact of free software - if you use it, *you* take responsibility for it. If you're not willing to do that, then you must instead be willing to pay for your software or support.

"All free software is inherently insecure..."
And you think software of which you not only do not but *cannot* see the internals of is secure? It's a matter of philosophy here, nothing else. Open Source software is for the professional or user with a good resource network (or the willingness to learn). It is not for the average "know-nothing" user. If the average "know-nothing" user really wants to use *NIX, then he or she should also purchase the optional support for it from a respectable and reputable company. And no, it does *not* usually cost less for support in *NIX. That's a pipe dream. I don't use free software because it is free - I use it *because I can* and it is free.

"*NIX software is usually of low-quality, buggy, has bad support, etc., blah blah, blah, ..."
So is Windows software. Actually, they're rather comparable in quality, in my opinion. And as for support, we've already beaten that one into the ground, I think. One thing of important note, however - if you *do* find a bug or secutiy hole in actively-supported Open Source software, you can usually find the fix and apply it *much* (on the order of days if not weeks) faster than with its closed-source and commercial co

  • Previous comment

  • Reply to this comment
  • Return to story
  • Report this as offensive


Full Talkback thread

Story: Microsoft OneCare gets a bashing

  1. oooooooooooo that's funny. Microsoft says, " our p... Anonymous
  2. Whats the difference,you pay for AV software... Wayne Hynes
  3. http://distrowatch.com Anonymous
  4. This is an outragious conflict of interest. A comp... splinter
  5. What's the difference between a subscription... Anonymous
  6. If Microsoft didn't charge for this prop... Anonymous
  7. My first reaction is that charging... Anonymous
  8. I say that vendor liability is... Arthur B.
  9. I have seen comments like thes... Ryan Egesdahl
  10. Hello, I cannot believe that Microsoft would have... MSK1812
  11. I personally find these comments astounding, these... Anonymous
  12. Truly amazing is the number of people who wel... Roger Pratt
  13. As a Mac user I don't know weather to laugh or cry... Anonymous
  14. Every piece of software has bugs and flaws. M... Anonymous
  15. Here I come UNIX! Screw Micro$oft! Anonymous
  16. I've been on the fence for a while now...I've look... Steve Daniels
  17. Your arguement is barely existant and so silly tha... Bryan Steward
  18. For Microsoft to charge anything for the faulty so... Anonymous
  19. Microsoft is now trying to make more money off of... Tom G.
  20. I have no problem with Microsoft entering the... David Wright
  21. It is perhaps the most underhand tactic Microsoft... Marc Dresdon
  22. OK i've rerad the responses to the article and bel... Andy
  23. This is really interesting. Because I dont know ho... Anonymous
  24. Firstly, why is everyone so surprised? Micro$... ML
  25. Apple effectively does the same with its different... Liam
  26. Is this a hoax? Anonymous
  27. I agree with Microsoft, somethings must be payed.... Carlos
  28. What a great idea! This way Microsoft can purpose... Anonymous
  29. It's simply amazing how many people have so m... Anonymous
  30. Linux awaits you all. It makes sense from both a b... Anonymous
  31. But then again I suppose if anyone knows how... Kevin Sinclair
  32. Symantec have been doing it for years. Have you e... Anonymous
  33. I too,think this whole thing is incredible.A decen... Bruce White
  34. Anti-Virus software makers do not sell updates to... Anonymous
  35. Wake up you nerds. Of course there are going to b... Tom Thumb
  36. Bill Gates is the anti-christ, open source so... Anonymous
  37. This sounds a lot like the old Mafia scheme of "pr... Anonymous
  38. Microsoft is known for selling half-baked products... Arthur B.
  39. Microsoft WOULD give us this stuff for free if it... Anonymous
  40. And the world should be perfect. WaWaWa! They will... Anonymous

Back to: Microsoft OneCare gets a bashing

Sentry Posts Blog

Opera censors Chinese content

Opera has updated the Chinese version of its mobile browser to stop users accessing restricted content. Opera Mini was updated on Friday from an international to a Chinese version,... More

2 comments

Symantec website breached

Security company Symantec has said that one of its websites was successfully breached. Romanian security researcher 'Unu' posted details of the breach in a blog post on Monday. Unu... More

Post a comment

Campaigners criticise '£10bn NHS IT ov...

The National Health Service's flagship IT project has been criticised by a tax campaign group for running billions of pounds over budget. The NHS National Programme for IT (NPfIT)... More

2 comments


Skip Sub Navigation Links to CNET Brand Links

Help

Become part of the ZDNet community.

Newsletters