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Story: Open source projects 'need more customer focus'
Posted by: Dan Clayton (Friday 3 June 2005, 8:34 PM)
Open source projects are not the only ones who need more customer focus! I think Microsoft has no customer focus what ever but they were boy scouts compared to a company like SAS who make all their customers feel like criminals. I was never happier than the day I could drop their contract. If customers required Microsoft to guarantee a level of service with no virus, spyware, trojans or worms they would have no profit.
Full Talkback thread
Story: Open source projects 'need more customer focus'
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Great, more FUD from another company that has neve... Anonymous -
So true of what is said.
Support - No issue
O... Fartolomeus -
To Anonymous
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Bakcground: I was an IT Consu... David Wright
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Open Source is Not a Business Model.
I see a patte... Nicholas Donovan
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Open source projects are not the only ones wh... Dan Clayton
