Network management Toolkit 
Story: Concern grows about Bulldog's broadband service
Posted by: Anonymous (Tuesday 19 July 2005, 11:54 AM)
Hi Guys,
Nice article on Bulldog.
Working in the IT departmrnt for a city based firm I was foolishly tempted to sign up with Bulldog a year ago.
I needed a fast relievable connection to allow me to work form home.
Well trouble from day one with this company is all you are likely to get!
I got so frustrated with their appalling service and my connection problems I set up www.bulldogdsl.biz which was until recently sponsored on Google.
I never put much work into the site as I didn't want to waste any more of my time.
In the end I sent over 100 faxes to bulldog (an archaic DoS attack) which finally resulted in a call from Katrina kenworthy the complaints manager. Eventually I ended up with a stable service and 4 months after it was promised I got a partial refund for 3 months of my service.
I also found one day that Bulldog had blocked an entire Class A network in china. Having a Chinese fiancé this was rather annoying. not as annoying as trying to get the issue resolved. un answered emails and unreturned calls. Until... I emailed all of their directors with an obnoxious email. If they will proudly place the names of all their top people on their web site.... After speaking with their director of network operatiosn it turns out they were recieving spam mail so blocked the entire network (a very large newtork almost all of china). They could have simply blocked smtp email only. In my opinion technically incompitent :)
Anyway in summary well done for finally publicising what is certainly one of the worst companies I have ever ever had to deal with in my life.
Glad to say I have just moved house. I had to have BT issue a notice to Bulldog so that they could disconnect my DSL service. Bulldog did not respond to email or phone calls requesting my service cancelled. NO more bulldog harahh!
regards
Gareth
Full Talkback thread
Story: Concern grows about Bulldog's broadband service
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I think they should certainly lose the good merit... Simon Clarke -
Hi Guys,
Nice article on Bulldog.
Working in... Anonymous -
Hi,
I have had the worst customer service exp... John
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Bulldog has stolen more than £240 from my acc... Chike Okor
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I recently moved from BT to Bulldog and like many... Geoff Henshall
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No broadband, no phone.
This problem has been... Anonymous
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hi,
i got somany problems with bulldo... Anonymous -
Friends,
I feel the most worst broa... Renuka N V K Raju Mudunuri
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Just wanted to add that I signed up for the Super@... Anonymous
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Just by way of balance, I moved to Bulldog's... Mark Solomon
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I am glad ISPA is having a go at Cable & Wireless... Anonymous
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i started wih bulldog on dec 05 and have neve... Anonymous
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It is the worst service ever. I have been down for... Henrik Vendelbo
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what is the quickest way to leave bulldog? W... Clare DYer
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Dear Clare DYer,
I have been reading all... Nokeza Okimodo
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HOW TO BYPASS BULLDOG CALL CENTRE:
I hav... John
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I opted for Bulldog's Broadband Service... Anonymous
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It is my understanding that anyone wishi... Anonymous
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yes
i have been trying to get through to bulldog's... Anonymous
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I have not yet signed up to bulldog - to thos... Nick Davis
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I finally got through to Bulldog yesterday to canc... Ryan Perratt
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All these compaints about Bulldog are in orde... Nokeza Okimodo
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Hi,
I have had the worst customer service exp... John
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Like many I am a frustrated customer with Bulldog... Christopher Thompson
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Hi,
I have had the worst customer service exp... John
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Hi I can't fault their broadband at this time,but... Bill Lorimer
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Staggeringly poor service!
OFTEL or whoever s... Anonymous
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Based on my experience, Bulldog's servic... Anonymous
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I am having the worst problem with my al... David Hook
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I am having the worst problem with my al... David Hook
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OFCOM LAUNCH INVESTIGATION INTO BULLDOG.
Check... Anonymous
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What is the point of setting up a isp service... austin brown
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I am new to the P.C.world I would like to buy Broa... Anonymous
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i am also a disgruntled bulldog customer that was... brendon carberry
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ordered it 3 times and everytime I have ended up c... Paul
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I,m a 13 yr old kid i just got bullddog broad... Anonymous
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One of the worst Decicions I have EVER m... gary slaven Dir.
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Bulldog were unable to provide me w... Anonymous
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I moved to Bulldog about three weeks ago, but I am... Steven Gunter
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I too recently moved to Bulldog from Eclipse... Tim Renwick
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Biggest regret signing on for Bulldog's Braodband... Anonymous
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I recently ordered Go@ctive from Bulldog. I was su... Peter John Ambrose
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I cannot even begin to tell my terrible experience... Anonymous
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bulldog services are disgusting even though w... Anonymous
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They are atrocious... inept to the point of fraudu... Anonymous
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A friend of mine had informed me that she had sign... Ken
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Bulldog have a crap service because they spend all... Ken
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In response to Clare DYer, the quickest and easies... Ken
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I wonder how can such a provider run so smothly in... dileepn
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Here I am again!, still fighting the unbelievable... Peter John Ambrose
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Bulldog Customer Service - WHAT CUSTOMER SERVICE !... Cleo
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i have spoken to customer service at bulldog sinc... john martin
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I moved from BT's 2MB service to Bulldog's 8MB ser... T. Johnstone
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Only problem i am facing with Bulldog is BILLING.... Nihat Demir
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Since being with Bulldog I have had outrageous bil... Kate Jackson
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Bulldog is not alone! I am with PLUS.NET and they... Anonymous
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I have had such a bad experience with Bulldog and... Anonymous
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Unfortunately i can only echo everybody else's com... Jamie Cartwright
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What a disaster Bulldog Broadband is. I never eve... Robert Lewis
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Absolutelty appalling service, I cant believe they... BulldogHater
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I too joined bulldog broadband when i moved house... Paul Webb
