Network management Toolkit 
Story: Concern grows about Bulldog's broadband service
Posted by: Anonymous (Sunday 3 September 2006, 2:12 PM)
It is my understanding that anyone wishing to revert back to BT from Bulldog, all they have to do is contact BT and you will be reconnected within days, however, because you already have a phone number which is registered with Bulldog, BT will have to issue you with a new phone number.
The Exchange still belongs to BT's infrastucture and not Bulldog therefore allowing you to make the move smoothly back to BT.
If I am wrong about this then perhaps someone could correct me on this.
I have recently downgraded my phone package and maintained just the internet connection so I am now paying Bulldog £30.00 per month instead of £52.00per month.
I was on a monthly contract and was informed over the phone that if I wish to downgrade my phone package that I would need to maintain a contract for a year, I have since found out from a Solicitor friend of mine that if I have not signed a contract then there is nothing Bulldog can do, by mutual verbal agreement all I have done is given a gentleman's verbal agreement which Bulldog cannot force me to stay in a verbal contract.
I found a phone company called 'Vonage' that allows me to make free landline phone calls to UK, Ireland, Italy, France, Spain, USA and Canada. I can make free calls to mobile phones to USA and Canada only and I can also make calls to Toll Free numbers in USA and Canada. 'Vonage' charge me £7.99 per month for this service which was better than paying an extra £22.00 for just landline calls in the UK with Bulldog.
In case anyone is interested in contacting 'Vonage' the number is 0800 804 8991 call them for more details, the downside to having a 'Vonage' phone is you are unable to make 999 calls but if you have a mobile phone then you can make 999 calls from your mobile phone.
I hope this has helped.
Full Talkback thread
Story: Concern grows about Bulldog's broadband service
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I think they should certainly lose the good merit... Simon Clarke -
Hi Guys,
Nice article on Bulldog.
Working in... Anonymous -
Hi,
I have had the worst customer service exp... John
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Bulldog has stolen more than £240 from my acc... Chike Okor
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I recently moved from BT to Bulldog and like many... Geoff Henshall
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No broadband, no phone.
This problem has been... Anonymous
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hi,
i got somany problems with bulldo... Anonymous -
Friends,
I feel the most worst broa... Renuka N V K Raju Mudunuri
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Just wanted to add that I signed up for the Super@... Anonymous
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Just by way of balance, I moved to Bulldog's... Mark Solomon
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I am glad ISPA is having a go at Cable & Wireless... Anonymous
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i started wih bulldog on dec 05 and have neve... Anonymous
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It is the worst service ever. I have been down for... Henrik Vendelbo
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what is the quickest way to leave bulldog? W... Clare DYer
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Dear Clare DYer,
I have been reading all... Nokeza Okimodo
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HOW TO BYPASS BULLDOG CALL CENTRE:
I hav... John
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I opted for Bulldog's Broadband Service... Anonymous
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It is my understanding that anyone wishi... Anonymous -
yes
i have been trying to get through to bulldog's... Anonymous
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I have not yet signed up to bulldog - to thos... Nick Davis
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I finally got through to Bulldog yesterday to canc... Ryan Perratt
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All these compaints about Bulldog are in orde... Nokeza Okimodo
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Hi,
I have had the worst customer service exp... John
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Like many I am a frustrated customer with Bulldog... Christopher Thompson
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Hi,
I have had the worst customer service exp... John
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Hi I can't fault their broadband at this time,but... Bill Lorimer
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Staggeringly poor service!
OFTEL or whoever s... Anonymous
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Based on my experience, Bulldog's servic... Anonymous
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I am having the worst problem with my al... David Hook
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I am having the worst problem with my al... David Hook
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OFCOM LAUNCH INVESTIGATION INTO BULLDOG.
Check... Anonymous
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What is the point of setting up a isp service... austin brown
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I am new to the P.C.world I would like to buy Broa... Anonymous
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i am also a disgruntled bulldog customer that was... brendon carberry
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ordered it 3 times and everytime I have ended up c... Paul
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I,m a 13 yr old kid i just got bullddog broad... Anonymous
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One of the worst Decicions I have EVER m... gary slaven Dir.
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Bulldog were unable to provide me w... Anonymous
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I moved to Bulldog about three weeks ago, but I am... Steven Gunter
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I too recently moved to Bulldog from Eclipse... Tim Renwick
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Biggest regret signing on for Bulldog's Braodband... Anonymous
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I recently ordered Go@ctive from Bulldog. I was su... Peter John Ambrose
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I cannot even begin to tell my terrible experience... Anonymous
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bulldog services are disgusting even though w... Anonymous
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They are atrocious... inept to the point of fraudu... Anonymous
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A friend of mine had informed me that she had sign... Ken
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Bulldog have a crap service because they spend all... Ken
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In response to Clare DYer, the quickest and easies... Ken
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I wonder how can such a provider run so smothly in... dileepn
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Here I am again!, still fighting the unbelievable... Peter John Ambrose
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Bulldog Customer Service - WHAT CUSTOMER SERVICE !... Cleo
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i have spoken to customer service at bulldog sinc... john martin
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I moved from BT's 2MB service to Bulldog's 8MB ser... T. Johnstone
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Only problem i am facing with Bulldog is BILLING.... Nihat Demir
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Since being with Bulldog I have had outrageous bil... Kate Jackson
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Bulldog is not alone! I am with PLUS.NET and they... Anonymous
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I have had such a bad experience with Bulldog and... Anonymous
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Unfortunately i can only echo everybody else's com... Jamie Cartwright
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What a disaster Bulldog Broadband is. I never eve... Robert Lewis
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Absolutelty appalling service, I cant believe they... BulldogHater
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I too joined bulldog broadband when i moved house... Paul Webb
