Training Toolkit

Story: Time crisis: Workers and customers share woes

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any customers who bought tvs or pcs and had outstanding orders with the computer shop, tiny.com or time bought them by credit card should be able to claim from the credit card company. It is call the s75 consumer credit act. Check on www.tradingstandards.gov.uk/time.

Anyone who bought using a visa electron debit card are also covered. From what I can gather, Abbey are reinbursing their customers as they have insurance to cover this. You need to check with your banks, those of you who purchased with debit cards as some do not have insurance to cover debit cards. The best place to find out if you are going to get a refund is to visit the tradings standards website which gives a very comprehensive guide on what can be done plus template letters to banks to claim from them. From what I have seen it is becoming highly unlikely that anyone who has made an unsecured claim will recieve anything as it is looking like even the administrators are not going to be paid also! I currently work at Time Technology Park and are helping customers to claim wherever possible or give them the best plan of action.

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