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Compliance Toolkit

Story: Time collapse support site forced offline

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Posted by: Barbara Cook [Mrs] (Monday 1 August 2005, 6:08 PM)

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I understand these things happen, but why are these companies allowed to fraudulently con customers into parting with their hard earned cash when they know they could go bust at any minute. My daughter and her partner ordered a new plasma screen tv just days before Time went bust, they offered to pay a deposit [as you would if you order anything made to order] but were refused and had to pay the whole amount in full. Having recently sorted out a lot of financial problems, they do not have a credit card, which would have insured them in this event, but they used their switch card. Now they are £1300 worse off, and no prospect of getting anything. That to me is fraud and something needs to be done about it. My daughter is at her wits end, it is criminal how they can ruin lives just like that.

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