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Story: Amazon hit by pricing error
Really? what is the world coming to? I bet all of the people complaining have NEVER made a mistake in their lives! And what's with all the "sue" culture?
As for the comments here about UK law, get your facts straight! Read the small print.
Error's are made all the time. Just because some companies will accept the loss in the name of customer service, doesn't mean every company has to!
In a real store the wrong price would be corrected after the first person got away with paying the cheaper price.
In an automated world these errors are usually only noticed much later on. Do you expect them to honour hundred's of incorrect orders and make huge losses? They wouldn't really make a loss since they would simply hike up the prices of other goods to make up the loss.
If you'd like a less automated service with fewer errors, go to a real store. Or ask amazon to change it's ways and hire 1000's more employees and then jack up it's prics to cover it's costs.
You choose!
Full Talkback thread
Story: Amazon hit by pricing error
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Hm... I notice they don't say thy will correct the... Anonymous -
I was under the impression that it was UK law... Anonymous -
Uk law says no company can advertise an item at on... m rossiter -
This is nothing new with online purchasing. M... David Wright -
Really? what is the world coming to? I b... Michael Thompson - I'm not afriad to same who I am! -
Actually, its not covered by UK law. Firstly... A Shop Worker
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