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Story: Symantec raises Norton prices

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Posted by: Bill Melsom (Friday 7 July 2006, 6:30 PM)

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We run a small computer company established about 25 yrs. Lots of our customers buy Norton Anti Virus. Because Symantec renewal procedure is not to put too fine a point on it not very user friendly lots of people give up when they find they have lost their money down a black hole and cannot get it back. So they buy a new copy of Norton and try to put that on. This then screws up then they bring it ti us. So these people have paid twice. This has been going on for a long time with lots of people. They find it nearly impossible to contact Norton/Symantec. So how about so action.

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