Outsourcing Toolkit

Story: Sainsbury's scraps outsourcing deal early

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Gee, another outsource contract crash and burns. Feel free to google JP Chase Bank and how they have dropped IBM G/S even earlier to go back inhouse. When are these reckless CEO/CFO/CIO's going to stop reading the glossy brochures and see the $$$ signs in their eyes, and ignore the real impact that moving the heart of your business into another's hands creates. Let's be honest, genuine long-term outsourcing success stories (over inhouse IT) are few and far between - ask any employee about how much their support service has supposedly "improved" under outsourcing! Gradually management is starting to see the smoke and mirrors - that the savings never materialise - and the business suffers and the damage is done. These stories about companies pulling IT back under their roof will not be the last by a long way.....

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