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Story: Orange customer fights £800 roaming bill
Posted by: Roger Steare (Wednesday 2 November 2005, 7:00 AM)
Dear Mr Anonymous Managing Director
Thank you for your comments on my experience, but at no point have I claimed that I couldn't find Orange's data roaming charges. The issue here is one of trust. If you visit www.orange.com you will read pages of clear statements about their Business Principles, Values and Philosophy. My complaint is that Orange is in breach of its own principles and is de facto, acting unethically. There is a difference between business practice which is "legal" and business practice which is "right". If you look up the words "ethics" and "moral" in the OED this should become clearer to you.
Full Talkback thread
Story: Orange customer fights £800 roaming bill
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I think yes the charges for roaming are expensive... Anonymous -
Dear Mr Anonymous Managing Director
Thank you... Roger Steare -
I think that the prices are totally outr... Richard Green -
The word 'Clear' is what you dispute now... Anonymous
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Mr Anon MD,
Are you by any chance a... Chris Nixon (non-anonymous) -
Ok, point taken. While you ma... Anonymous
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Found this when looking for the 'anonymo... David Kelham
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Yep, corporate strategy in full effect. The clear... Anonymous
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The teleco's are under pressure from Brussels... Anonymous
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We punters should have seen this coming when these... Harry Davies
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Won't make any difference. I do get a bit upset wh... Steve B
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One thing if you use it on purpose and it's expens... Anonymous
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Update from "ripped-off" customer. Firstly, thanks... Roger Steare
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Also just been Stung by Orange for £496 alanpinchard
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Let Roger Steare know I will back him.... I had a... Christopher M de M Rudolf
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I have just found myself in exactly the same posit... Joanne Lancaster
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I was interested in reading this article as I'm in... Lee Gabrel
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I have to admit that i too think that the pri... Myles
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I, too, have fallen victim to exorbitant... Dave
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I'm inclined to agree with the "sad... Simon Sinfield
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To be quite honest, uness you have... Jason Wakefield
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looking for Jason Marcus Wakefield kristlyn
