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Story: Orange customer fights £800 roaming bill
Also just been Stung by Orange for £496
Went to Spain for 10 Days, used my Orange Icon 2 Mobile broad band connection to check emails every day and my girlfriend also logged into facebook a couple of times, I was expecting to pay a bit extra for this, I mean how cool is using your laptop by the pool, but £496!!!! they are having a laugh!!
I rang to complain and they said the charges are listed on their website, god I wish I had looked, I didn't expect them to rip me off, they said thay are just charging me what the Spainish mobile firms charged them, WELL WHAT ABOUT LOOKING AFTER YOUR CUSTOMERS ORANGE?
I am tempted to cancel my Direct Debot and take this further, its put me off Orange for good, I have been with them for 9 years!
Alan Pinchard
Full Talkback thread
Story: Orange customer fights £800 roaming bill
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I think yes the charges for roaming are expensive... Anonymous -
Dear Mr Anonymous Managing Director
Thank you... Roger Steare -
I think that the prices are totally outr... Richard Green -
The word 'Clear' is what you dispute now... Anonymous
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Mr Anon MD,
Are you by any chance a... Chris Nixon (non-anonymous) -
Ok, point taken. While you ma... Anonymous
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Found this when looking for the 'anonymo... David Kelham
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Yep, corporate strategy in full effect. The clear... Anonymous
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The teleco's are under pressure from Brussels... Anonymous
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We punters should have seen this coming when these... Harry Davies
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Won't make any difference. I do get a bit upset wh... Steve B
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One thing if you use it on purpose and it's expens... Anonymous
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Update from "ripped-off" customer. Firstly, thanks... Roger Steare
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Also just been Stung by Orange for £496 alanpinchard -
Let Roger Steare know I will back him.... I had a... Christopher M de M Rudolf
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I have just found myself in exactly the same posit... Joanne Lancaster
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I was interested in reading this article as I'm in... Lee Gabrel
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I have to admit that i too think that the pri... Myles
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I, too, have fallen victim to exorbitant... Dave
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I'm inclined to agree with the "sad... Simon Sinfield
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To be quite honest, uness you have... Jason Wakefield
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looking for Jason Marcus Wakefield kristlyn
