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Story: Orange customer fights £800 roaming bill
Posted by: Richard Green (Wednesday 2 November 2005, 11:24 AM)
I think that the prices are totally outrageous. I can accept to a certain degree additional costs for roaming whilst making calls, but what does it matter as far as data goes. If the roaming network your on supports 3G/GPRS, why not just use there network for the traffic, rather than cause additional latency and traffic on international networks, routing the data back to the UK before the Internet, and then charging us £8 a MB for it.
Totally outrageous. I looked at the Orange site, and I agree - They make it hardly 'clear and crystal' but more like mud about the roaming billing. I believe Orange are oh so gracious in giving the customer 10 months to pay the bill interest free - How sweet of them. Maybe they should revise how they show the pricing of this, then customers won't rack up £800 bills in the first place.
Full Talkback thread
Story: Orange customer fights £800 roaming bill
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I think yes the charges for roaming are expensive... Anonymous -
Dear Mr Anonymous Managing Director
Thank you... Roger Steare -
I think that the prices are totally outr... Richard Green -
The word 'Clear' is what you dispute now... Anonymous
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Mr Anon MD,
Are you by any chance a... Chris Nixon (non-anonymous) -
Ok, point taken. While you ma... Anonymous
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Found this when looking for the 'anonymo... David Kelham
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Yep, corporate strategy in full effect. The clear... Anonymous
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The teleco's are under pressure from Brussels... Anonymous
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We punters should have seen this coming when these... Harry Davies
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Won't make any difference. I do get a bit upset wh... Steve B
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One thing if you use it on purpose and it's expens... Anonymous
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Update from "ripped-off" customer. Firstly, thanks... Roger Steare
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Also just been Stung by Orange for £496 alanpinchard
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Let Roger Steare know I will back him.... I had a... Christopher M de M Rudolf
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I have just found myself in exactly the same posit... Joanne Lancaster
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I was interested in reading this article as I'm in... Lee Gabrel
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I have to admit that i too think that the pri... Myles
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I, too, have fallen victim to exorbitant... Dave
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I'm inclined to agree with the "sad... Simon Sinfield
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To be quite honest, uness you have... Jason Wakefield
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looking for Jason Marcus Wakefield kristlyn
