Toolkit
Story: Orange customer fights £800 roaming bill
The word 'Clear' is what you dispute now not the £769 worth of services you used. What is not clear about the info on this page, which infact takes 3 clicks and about 30 seconds to get too. http://www.orange.co.uk/international/orange_gprs_table.html?paymonthlycosts. I find you lack of common sense baffling. It is actually only 8 or 9 times more expensive too than the UK. £4 for 4 MB on low bundles or 8 per MB abroad. Im confused how you find its 100 times as expensive. Is it unethical that my company can buy laptops in at £185 and sell at the market price of £1099? No its because we have worked hard with our suppliers and customers at driving down prices to make more profit! Although I can imagine that you would find that unethical.
Full Talkback thread
Story: Orange customer fights £800 roaming bill
-
I think yes the charges for roaming are expensive... Anonymous -
Dear Mr Anonymous Managing Director
Thank you... Roger Steare -
I think that the prices are totally outr... Richard Green -
The word 'Clear' is what you dispute now... Anonymous -
Mr Anon MD,
Are you by any chance a... Chris Nixon (non-anonymous) -
Ok, point taken. While you ma... Anonymous -
Found this when looking for the 'anonymo... David Kelham -
Yep, corporate strategy in full effect. The clear... Anonymous -
The teleco's are under pressure from Brussels... Anonymous -
We punters should have seen this coming when these... Harry Davies -
Won't make any difference. I do get a bit upset wh... Steve B -
One thing if you use it on purpose and it's expens... Anonymous -
Update from "ripped-off" customer. Firstly, thanks... Roger Steare -
Also just been Stung by Orange for £496 alanpinchard -
Let Roger Steare know I will back him.... I had a... Christopher M de M Rudolf -
I have just found myself in exactly the same posit... Joanne Lancaster -
I was interested in reading this article as I'm in... Lee Gabrel -
I have to admit that i too think that the pri... Myles -
I, too, have fallen victim to exorbitant... Dave -
I'm inclined to agree with the "sad... Simon Sinfield -
To be quite honest, uness you have... Jason Wakefield -
looking for Jason Marcus Wakefield kristlyn

