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Story: Orange customer fights £800 roaming bill
Posted by: Simon Sinfield (Friday 23 June 2006, 2:18 AM)
I'm inclined to agree with the "sadder but wiser" camp. My usual monthly £60 bill for Feb 06 was over £700, simply because I forgot to reset Orange's pesky little data counter to zero on the right day. I went over my 400MB limit by mistake and - despite my best efforts to dispute it - have only ended up with an interest-free payment plan over the next ten months. It's ridiculous that Orange claim to know what data I have used on a particular day, without being able to pass that information on to me. I doubt whether anyone will have any luck pursuing their claims, but I wish you luck and PLEASE LET ME KNOW IF YOU SUCCEED!
Full Talkback thread
Story: Orange customer fights £800 roaming bill
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I think yes the charges for roaming are expensive... Anonymous -
Dear Mr Anonymous Managing Director
Thank you... Roger Steare -
I think that the prices are totally outr... Richard Green -
The word 'Clear' is what you dispute now... Anonymous
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Mr Anon MD,
Are you by any chance a... Chris Nixon (non-anonymous) -
Ok, point taken. While you ma... Anonymous
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Found this when looking for the 'anonymo... David Kelham
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Yep, corporate strategy in full effect. The clear... Anonymous
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The teleco's are under pressure from Brussels... Anonymous
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We punters should have seen this coming when these... Harry Davies
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Won't make any difference. I do get a bit upset wh... Steve B
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One thing if you use it on purpose and it's expens... Anonymous
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Update from "ripped-off" customer. Firstly, thanks... Roger Steare
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Also just been Stung by Orange for £496 alanpinchard
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Let Roger Steare know I will back him.... I had a... Christopher M de M Rudolf
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I have just found myself in exactly the same posit... Joanne Lancaster
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I was interested in reading this article as I'm in... Lee Gabrel
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I have to admit that i too think that the pri... Myles
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I, too, have fallen victim to exorbitant... Dave
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I'm inclined to agree with the "sad... Simon Sinfield -
To be quite honest, uness you have... Jason Wakefield
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looking for Jason Marcus Wakefield kristlyn
